1 to 2 of 2 Permanent SLA Jobs in Hampshire with Remote Work Options

to speak to internal customers in a non-technical way manage 3rd party suppliers to ensure that incident resolutions are achieved within the agreed SLA sound knowledge of IT systems, network configuration, significant applications and desktop support solid understanding of incident management and ITIL principles excellent attention to detail, strong more »

Users connectivity to Windows 10, in addition to utilising Azure AD, SCCM and any voice comms. Experience responding to service tickets and responding within SLA's Confident communication skills, both with end Users and third-party suppliers. Clean and current UK driving license and willingness to use vehicle to travel more »