Permanent Performance Management Jobs in Harrogate

1 to 2 of 2 Permanent Performance Management Jobs in Harrogate

Vendor Manager

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
highly skilled employees serving over 2000 customers across the UK. JOB DESCRIPTION AIM OF THE ROLE: The Vendor Manager is responsible for the management of multiple Third-Party relationships across the Connectivity and Communications division. The primary aim of this role is to improve the supplier management effectiveness … against the four pillars of risk management; performance management, cost management, commercial and relationship management. The Vendor Manager is someone with drive, a starter-finisher who can see tasks through; meticulous and someone who's not afraid to ask questions and take ownership. You will have … part of the role. KEY RESPONSIBILITIES: Key responsibilities of the role include, but are not restricted to the following: Manage and monitor third party performance against key SLA's and KPI's, ensuring any contractual commitments are realised and that the appropriate remedies are implemented where appropriate. Champion the more »
Employment Type: Permanent
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Operations Manager - Outsourcing Environment

Harrogate, England, United Kingdom
Hybrid / WFH Options
Marmion
within the organisation. Reporting directly to the Managing Director you will be responsible for ensuring the smooth and efficient execution of sales processes , driving performance , and maintaining a high level of client satisfaction . KEY RESPONSIBILITIES Provide strategic leadership and direction to the management team, ensuring alignment with … and objectives. Develop and implement efficient operational processes to maximise productivity and achieve business targets. Lead by example, motivate, and develop a high-performing management team . Where necessary act as a key point of contact for clients and collaborate to understand their requirements, tailoring operational strategies accordingly. Implement … performance metrics and KPIs and an analyse data and trends to identify opportunities for improvements. Continuously evaluate and refine operational processes to enhance efficiency and effectiveness. Work closely with cross-functional teams to implement process improvements and drive innovation. Manage resources effectively , including staffing levels, training, and technology tools more »
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