Job DescriptionIT Support EngineerSalary: Up to £30K DOELocation: HertfordMy client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.Responsibilities:Attending to phone calls and delivering exceptional customer service consistently.Maintaining appropriate attire, including on … site visits.Achieving designated KPIsEscalating IT issues to the appropriate senior personnel when necessary.Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager.Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use.Offering assistance as needed to the Service more »
Watford, England, United Kingdom Hybrid / WFH Options
Burns Sheehan
ITSupportEngineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an ITSupportEngineer to join the team of 4 others to provide technical … support to users and ensure that IT is running effectively within the business. This is a great opportunity to join a high-performing technical team and would be ideal for someone with previous Service or Help Desk experience, strong understanding of Microsoft products (O365, AD, InTune, Windows) and more »
ITSupportEngineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will … play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service … consistently. Maintaining appropriate attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both more »
ITSupportEngineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will … play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service … consistently. Maintaining appropriate attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both more »