1 to 5 of 5 Permanent Customer Service Jobs in Hinckley

support, adhering to the BACP code of ethics. Day to day responsibilities as a Digital Counsellor: To provide an efficient and effective digital counselling service to all service users. To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc. … To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed. Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department. Respond to all web enquiries and tailor responses to meet individual requirements. Provide "In … the moment support" to service users via the live agent function. To maintain a caseload of online CBT clients To undertake training provided, and to utilise appropriate skills within interactions, i.e. working with trauma, working with suicide, clinical assessment, safe guarding etc. Essential Skills and Competencies as a Digital more »

a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform … acting as first ‘port of call' for our Installers during live installations and remedial visits. Identify and implement areas of improvement for our Installation Service at a regional level. Support, Coach, and mentor new installers that enter the business. Undertake Site Visit inspections with our customer identifying and … in progress to ensure on site H&S Standard Operating Procedures are delivered by our Installer by completing Health & Safety Audits Ensure all escalated customer complaints are actioned and closed in a timely manner. Attendance at daily and weekly meetings with Divisional Customer Service Advisors to discuss more »

sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How more »

Health and safety conscious Can work on own initiative Can work as part of a team Good time keeping and attendance Ensure that outstanding customer service is upheld To apply, please send through your CV, and a member of the AMJ Recruitment Team will be in touch to more »

they are rectified. With a positive and flexible approach to supporting team colleagues, you will be able to priorities your own workload, delivery excellent customer services at all time. What will I be responsible for? In a nutshell, you will be producing inspection reports and identifying any remedial works more »