needs and provide solutions * Excellent organisational and time management skills * Ability to work under pressure and in a fast-paced environment * Working knowledge of MicrosoftOffice * Knowledge of CRM systems Benefits: * 25 days holiday + bank holidays * Car Allowance * Phone + Laptop Provided * Healthy Commission package * Progression more »
of managed IT, Managed Print Services, and unified comms to customers both internally and externally. This role will be based in their Horsham office Monday - Friday. As 2nd Line Support you will be responsible for: Provide remote IT assistance to customers, guiding them through problem-solving steps and … support Service KPIs. Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements. Technical proficiency in troubleshooting Windows operating systems, MicrosoftOffice Suite, hardware peripherals, and networking concepts. Knowledge of Hyper-V, Clod solutions, watchguard, HPE and NetGear switches. To be considered for more »