the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customerexperience Excellent problem-solving skills Strong troubleshooting skills You truly care … about customerexperience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where more »
the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customerexperience Excellent problem-solving skills Strong troubleshooting skills You truly care … about customerexperience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where more »
annum (pro rata for part time). What we are looking for We are looking for a dynamic Digital Transformation Manager to join our CustomerExperience team. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About … change will be paramount. You’ll be at the forefront of our digital projects, actively participating in their delivery. Your hands-on approach and experience in practical application of skills and knowledge will be crucial. This role requires not just overseeing, but also diving deep into the tasks at … hand, driving the change needed, and being a part of the solution. Your qualifications and experience in project management will be valuable, but it’s your hands-on approach and ability to work as part of a complex project environment that will truly make a difference. Key to the more »
annum (pro rata for part time). What we are looking for We are looking for a dynamic Digital Transformation Manager to join our CustomerExperience team. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About … change will be paramount. You'll be at the forefront of our digital projects, actively participating in their delivery. Your hands-on approach and experience in practical application of skills and knowledge will be crucial. This role requires not just overseeing, but also diving deep into the tasks at … hand, driving the change needed, and being a part of the solution. Your qualifications and experience in project management will be valuable, but it's your hands-on approach and ability to work as part of a complex project environment that will truly make a difference. Key to the more »
annum (pro rata for part time). What we are looking for We are looking for a dynamic Digital Transformation Manager to join our CustomerExperience team. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About more »