1 to 5 of 5 Permanent Incident Management Jobs in Kent

iSeries Application Support Administrator Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider. This permanent role … paced and challenging vacancy you must has recent hands on capabilitiesin iSeries/AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into … the cloud. Core responsibilities: Incident Management: All support request raised to support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is more »

iSeries Application Support Administrator Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider. This permanent role … and challenging vacancy you must has recent hands on capabilites in iSeries/AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into … the cloud. Core responsibilities: Incident Management: All support request raised to support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is more »

iSeries Application Support Administrator Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider. This permanent role … and challenging vacancy you must has recent hands on capabilities in iSeries/AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into … the cloud. Core responsibilities: Incident Management: All support request raised to support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is more »

and maintenance of desktop PCs, laptops and tablets (iOS and Android). Configuration, support and maintenance of mobile and audio-visual technology. Updating of incident and request tickets within the Service Management tool. Documentation of procedures. Project work as required. Compliance with operational processes (e.g. Incident Management, Request Management, Major Incident Management). Network configuration as required including port patching and fault diagnosis. 37.5 hours per week, Monday to Friday, on shift between 8am-6pm. Travel - you will be required to travel between our four main sites as well as to our satellite more »

iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management: All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring … we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior members of staff. Application deployment and code promotions. Receiving post implementation sign off from the business that delivery into production has been … look to add value. Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations Release Management: Releasing application changes through the relevant environments with the necessary planning and due diligence having been completed to ensure production stability. Problem Management more »