calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange / Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster … parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Out-of-hours and / or on-call working is periodically required Administering and supporting the customer’s infrastructure Planning and recommending enhancements to ensure that IT capacity meets … performed remotely or on the client site, depending upon the scope of works. Essential Skills & Experience: Excellent knowledge of Microsoft Windows Server 2008 / 2012 / 2016 / 2019 including NLB and clustering Good knowledge of Hyper-V and VMware ESX Experience managing Azure more »
Dartford, England, United Kingdom Hybrid / WFH Options
Europa Worldwide Group
Kong, China, India and the UAE. Position Summary: The Network & Security Engineer will join the Network & Security Team in our leading international Transport / Logistics company, based in Dartford. In this role, you will be responsible for deploying, administering, maintaining, and supporting global networks (LAN, WAN, WLAN) and … Our Ideal Person: Cisco network support experience (2 years’+ is desirable). Experience supporting multisite L2 & L3 networks. In-depth knowledge of TCP/IP Suite. Experience with the configuration and operational maintenance of Cisco Software & Hardware. Hands-on experience in the administration … Knowledge of network segmentation and access control. Experience with site-to-site and Endpoint VPNs. Experience with enterprise wireless solutions. Experience with RADIUS / TACACS. Experience implementing & supporting routing solutions | BGP, STATIC. Cisco Meraki exposure. Knowledge of Microsoft Azure. Strong Second / Third line BAU Network more »
infrastructure. Main Responsibilities: Deploy, administer, and maintain Network & Security platforms and any other related software, such as routers, switches, wireless, firewalls, intrusion detection / prevention, network access control, cryptography systems, monitoring, and cloud technologies / applications. Perform diagnostics, appraisal, and analysis on predominantly Cisco based … Network & Security technologies, such as, firewalls, VPNs, intrusion detection / intrusion prevention, network access control, and other network policies to ensure maximum system reliability & security. Give direction and recommendation on Network & Security Enhancements / Features. Provide BAU support for Network & Security related tickets / … Contribute to IT policies and process development using industry best practices. Define and maintain security policies & procedures. Identify potential threats, vulnerabilities, and propose / implement mitigating solutions. Essential skills & experience Cisco network support experience, ideally certified In-depth knowledge of TCP/IPmore »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
Location: Kent Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and / or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Assist with user account management and … instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st / 2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange … Office 365, Windows 10 / 11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a more »