Desktop Administrator
Knutsford, England, United Kingdom
Magnit
Walk the customer through the problem-solving process • Maintain user, computer, and group object in an Active Directory environment • Maintain and create resources in Azure and Office 365 • Manage a ticket queue within the parameters of pre-defined SLAs • Provide consistent day-to-day service • Escalate unresolved issues to … plus years of experience in a Desktop Support role • Working knowledge of the following systems o Active Directory o Powershell o Exchange Online o Azure AD o Microsoft InTune/Autopilot o MS Office App Suite o Basic Ticket Handling o iOS o Android o Teleconferencing solutions including Microsoft more »
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