and delivery frameworks. Excellent leadership and team management skills. Exposure to an IT Managed Service (outsourced) environment. Strong analytical and problem-solving skills with rootcauseanalysis mindset. Exceptional communication skills, both written and verbal. Job Offer An attractive salary package around £40,000 - 45,000 per more »
software deployment and configuration projects! Contribute to the Problem Management function by troubleshooting issues, escalating and liaising to our technical support teams and completing rootcauseanalysis Producing documentation for Problem Management and general knowledge base articles to benefit both employees and users of the company systems more »
Lytham St. Annes, Lancashire, North West, United Kingdom
The Recruitment Co
to specify solutions for automating manual processes. Create and maintain process documentation, maps, and user guides. Assess third-party solutions and present cost benefit analysis to senior management. Maintain the process library and develop a knowledge base for critical business functions. Conduct maturity assessments to highlight areas for improvement … Requirements: Proficiency in Business Analysis, Process Mapping, Gap Analysis, and RootCause Analysis. Strong written and verbal communication abilities. Thrives in a fast-paced environment, managing multiple projects with competing priorities. Proven track record as a Process Analyst - adept at investigating issues, analysing options, and providing more »