1 to 10 of 10 Permanent Service Delivery Jobs in Lancashire

IT Service Delivery Manager (Blackpool & Manchester) Salary: Up to +/- 35K plus car allowance Following exciting growth, we have a new position available for an IT Service Delivery Manager with a well-established, national group offering excellent career progression. Reporting to the IT Director, the … manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITIL foundation certification and demonstrate an understanding of IT Service Management practices based on the ITIL framework. A full, clean UK driving licence is required. Key Responsibilities: Provide development plans, goals, and appraisals direct … reports. Work with an outsourced IT Service Desk to coordinate tickets, calls, incidents, etc Manage incidents Deliver Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, etc) Working with the IT senior team; make recommendation to support continual improvement Help with Contract and Supplier Management activities Manage the Service more »

Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and more »

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring that every customer receives the attention and service they deserve. The role is based FT in the office 08:15 16:45 Mon Thurs and … Key Responsibilities: Regular communication with existing customers to maintain and build relationships. Handling incoming calls and performing general administrative duties. Ensuring adherence to all service processes and procedures. Managing orders from start to finish, including post-service follow-up. Keeping customers informed about lead times and order progress. more »

1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To … ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally more »

that the portfolio PC services are being effectively discharged. Support the development and embed a Project Controls framework (aligned to the UK PMA and Delivery Operations delivery strategies) and drive the correct behaviours across the PC team; to maintain an effective Project Controls service to the NNL … of Project Controls related actions arising. Support and manage the Project Controls framework, systems and resources to deliver an effective cost control and reporting service to Project Managers and Sponsors within the portfolio. Provide senior-level Project Controls oversight on more complex NNL projects/programmes (Class … stakeholders (as required). The Ideal Candidate Essential CriteriaforProject Controls Lead: Demonstrable experience of senior line management/leadership responsibility in a Project Controls delivery environment. Demonstrable experience of successfully delivering/leading Senior Project Controls services on complex projects/programmes/portfolios. Experience of involvement in strategic more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible? As a Deputy Service Manager at Hft Lancashire youll be part of a management team supporting 40 adults with learning disabilities to live the best life possible within … a range of Supported Living Services. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you … your friends to work for Hft. Free life assurance: 3 x your annual salary Family friendly policies and more About the role Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery more »

where compassionate care meets excellence. We're seeking a dynamic Head of Quality and Governance to lead our commitment to exceptional standards and compassionate service delivery. Role Overview: We're looking for an experienced individual to spearhead our quality and governance efforts. In this pivotal role, you'll drive … and support on governance, risk, and compliance matters to staff at all levels. Drive continuous improvement initiatives to enhance the quality of care and service delivery. Maintain an in-depth knowledge of regulatory frameworks and best practices in healthcare quality and governance. Requirements Background in quality and governance roles … Purpose As the Head of Quality and Governance, you will champion a culture of excellence and collaboration throughout the organisation, particularly with the Clinical Service Director. Your primary focus will be to spearhead the advancement of governance and quality initiatives within the Hospice, ensuring meticulous implementation and monitoring of more »

in office full time with other team members will be essential. The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. POSITION …/Scope with a focus on following the right level of governance relevant to meet company targets. • Working with Account Managers and/or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. • Producing … Paternity Leave 4 weeks full pay Holiday buy scheme Employee Assistance Programme Discounted Leisure Memberships Cycle to work scheme EV & Hybrid Car Scheme Long Service Awards Private Medical Insurance And many more! For our full job specification please go onto our careers page under "Delivery Services" link below more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites ... more »