1 to 2 of 2 Permanent Service Management Jobs in Lancashire with Remote Work Options

The Role The key areas that the role will be responsible for delivering and owning are below: Data Manipulation Forecast Validation Analysis Forecasting Process Service Level Accuracy Management The role will also have exposure to additional activities which are important to the running of the team. Self Service … and external key stakeholders to be informed with accurate. Will be part of a team supporting the delivery of new services into a live Service Operational function - testing process, design, service, and system changes against expected functionality. Will champion operational and customer requirements creating an environment of challenge … support, knowledge transfer and continuous improvement. Will build strong and productive working relations across the company with but not limited to Service Transition, Service Operations, Technical Operations and Service Management to ensure process alignment is in place. Will work closely with the Hypercare Team, Service more »

Location: Salford (4 days a week in the office and 1 day working from home) Salary: 40k Your Day-To-Day Working with the Service Desk Manager, you ll be responsible for handling internal IT issues and day-to-day requests at our Manchester office, working through tickets and … changes and upgrades to existing ones. As part of the wider IT team, you ll balance your time to help deliver improvements whilst maintaining service continuity. What You ll Need Essential experience Experience implementing and managing third-line technologies, including network infrastructure, server estate, virtualisation, monitoring Experience of managing … and configuring Microsoft management and security technologies such as Intune, 365, Active Directory (both on premise and Azure), GPO s and Defender OS Deployment (e.g. Intune) and scripting knowledge (e.g. PowerShell) Diverse software & hardware troubleshooting skills Strong time-management and documentation skills Desired experience MCSA certification NGFW administration more »