3 of 3 Permanent Customer Service Jobs in Leatherhead

Title: Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this role is responsible for resolving complex … user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives. The successful candidate will also provide leadership and guidance to support personnel, contribute to service improvement initiatives, and collaborate with infrastructure, security, network, and business teams ...

considered for this position, you will have a solid background in IT (infrastructure, storage, cloud, networking) but have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure future … liaise with an in-house team of IT Engineers and Sales/Account Managers to oversee Data Centre storage & infrastructure support & maintenance as per customer requirements. Based in the Dorking area of Surrey, my client is a growing consultancy going through contunied expansion. This is a hybrid role ...

improvement opportunities; ensuring to analyse current state and determine the most suitable improvements that could be implemented to support efficiency gains and improvements in customer service. Act as an escalation point for customer feedback and complaints when support is needed by junior team members … Microsoft Office. Flexible and adaptable approach to working. A natural ability to lead and motivate others. A strong focus on delivering first-class customer service. A positive and innovative approach to problem solving. Evidence of building trust and respect amongst stakeholders of varying seniority. #J-18808-Ljbffr ...