Position: Technical Engineer Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's operate, with a market leading response time … guarantee to every inbound ticket. Responsibilities General IT Support responsibilities Hardware onboarding and set up Software troubleshooting Troubleshooting tickets as they come in Working with M365 Experience Solid understanding of 1st/2nd line support Understanding of networks Any M365 certs are beneficial. Setting up hardware and troubleshooting more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »
