7 of 7 Permanent Support Technician Jobs in Leeds

Support Technician £29,000 - £30,000 + Full Training + Progression + Development Reviews + Private Healthcare + Birthday Off Gildersome, Leeds (Commutable from: Leeds, Bradford, Wakefield, Huddersfield, Dewsbury, Morley, Pudsey, Halifax) Are you a Support Technician or Helpdesk Technician from a Hardware and Software … taking real ownership of problems through to resolution, rather than simply raising tickets? This is a permanent, on-site position within a friendly Support Team who are the first point of contact for a large customer base. You will receive bespoke training on the company's products, development reviews ...

## Customer Support TechnicianApplylocations: Leeds Officetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102045**Job Context**The Customer Support Technician, Level 2 is focused on resolving complex technical issues escalated from the Level 1 team, they collaborate with internal departments to deliver timely … chat to meet business needs), collaborating with customers to identify and resolve complex software-related issues, providing timely and effective solutions.* Actively review support queues for additional cases to resolve, managing case backlog consistently to prevent aged items.* Take on escalations from the Level 1 team and collaborate with ...

## Customer Support TechnicianApply: Leeds Office: Full time: Posted Today: JR102269**Job Context**The Customer Support Technician, Level 1 provides professional engagement with customers and internal stakeholders. Building upon product knowledge and technical capability, they deliver timely and effective support that is customer-centric, empathetic … focused on exceeding customer expectations.**What You’ll Do*** Efficiently manage and prioritize a high volume of inbound customer support queries via live phone and/or chat, ensuring support enquiries and software-related issues are addressed in a timely and effective manner.* Uphold high customer service standards ...

looking for a friendly and motivated Support Technician to join our growing Support Team. This team plays a vital role within the organisation, acting as the first point of contact for our customer base and delivering an excellent support experience. You’ll work directly with customers … ensure every interaction is clear, helpful, and professional. What You’ll Be Doing: Answering incoming customer calls and live chats Responding to and managing support tickets using Zendesk Owning assigned tickets and keeping customers informed of progress Accurately logging all queries and issues on the ticketing system Providing remote ...

Interface Recruitment is seeking an IT Support Technician in West Yorkshire to provide first/second line technical support for network and storage infrastructure. The role requires strong customer service and desktop/server familiarity, with Microsoft certification preferred. You will log incidents, resolve hardware/software ...

Rise Technical Recruitment Ltd in Leeds is seeking a Support Technician to join a growing hardware and software support team. You will answer inbound calls and live chats, own Zendesk tickets, and provide remote hardware/software troubleshooting while receiving bespoke training and progression opportunities. This permanent ...

Simpro Group Pty Ltd, located in Leeds, is seeking a Customer Support Technician focused on resolving complex software-related issues. This role collaborates with various departments to ensure timely solutions and contributes to the improvement of processes. The ideal candidate will possess a strong understanding of SaaS platforms ...