IT Systems Support Engineer (2nd Line IT Support)
- Hiring Organisation
- Apogee Corporation**
- Location
- Lincoln, Lincolnshire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
escalation point for the Service Desk Manage tickets through to resolution within SLA targets Support core services including Active Directory, Microsoft Entra ID, DNS, DHCP, and networking Assist with ticket triage during high-volume periods Collaborate with internal teams and external suppliers Contribute to service improvement and problem management initiatives ...