3 of 3 Permanent Customer Insight Jobs in Liverpool

Customer Success Lead

Location
Liverpool, England, United Kingdom
Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

Head of Customer Insight — Data-Driven, Cross-Channel (Hybrid)

Location
Liverpool, England, United Kingdom
Frey Consulting Group is seeking a data integration leader to unify service-user information for evidence-based decision making across customer operations and the wider business. You will consolidate data across channels and sources, enabling leaders in finance, operations, and governance to act on a single, coherent picture. ...

Senior Manager - Digital Product

Hiring Organisation
Capital One UK
Location
Liverpool, UK
Human-Centered Product Discovery \n \n Embed and reinforce a human-centered approach, obsessing over consumer needs to reimagine digital interactions. \n Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions. \n Define robust success metrics and customer-driven acceptance criteria … data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery. \n Data-Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization. \n Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status ...