6 of 6 Permanent Customer Insight Jobs in Liverpool

grading, G2 governance grading and V2 financial viability grading . We are proud of our C1 consumer grading, which recognises the strength of our customer focus, our approach to health and safety, our improving repairs service, and the meaningful way we use customer insight to shape services … have strong foundations to build from. In recent years, we have built 829 new homes, invested £107m in improving existing homes, achieved 88.7% customer satisfaction and maintained 99.8% of our homes at the Decent Homes Standard. We are ideally looking for experienced non-executives who can bring strategic judgement ...

Valid to: 2026-09-02Apply: https://careers.liverpool.gov.uk/members/?j=2165&lang=en&jobboard=jobsgopublicEmployer: Liverpool City CouncilJob introductionJob title: Insight and Research ManagerA bit about us:Liverpool is a city of ambition, pride and a strong sense of community. We are seeking an outstanding … Insight and Research Manager to help us better understand the needs, experiences and priorities of our residents, ensuring their voices are at the heart of decision-making across the Council. This is an exciting opportunity to lead and deliver high-quality insight, research and engagement activities that directly ...

go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. This role spans our Digital Customer Experience and Marketing Tech functions: our Digital Customer Experience team owns the end-to-end journey across web and app, creating seamless, insight … designs, builds, integrates, and operates the technology that underpins our marketing strategy. Bringing together Product, UX, Research, Engineering, Delivery and BA expertise, we use customer insight and data to design, build and optimise intuitive, high-performing journeys that remove friction, improve engagement, and deliver measurable value. About ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

efficiency, quality and consistency of core manufacturing processes, specifically execution and equipment effectiveness.Sales Effectiveness: Simplify the process to find, trust and consume relevant customer insights that drive sales growth and improved engagement.Productivity: Expand operating margin through efficiency by systematically reducing our operating expenses across the company, improving profitability.Your Responsibilities ...

Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...