this role you would play a critical role, as a subject matter expert, and lead on service and product development implementing a range of change programmes or projects addressing standardisation, new ways of working, introduction of new technology, service and product development and improved performance. We have an ambitious … include: Supporting and evaluating, innovative ideas that contribute to the development of strategy and improved service delivery. Leading on and implementing a range of change programmes or projects addressing standardisation, new ways of working, introduction of new technology, service development, product development and improved performance. Providing expert advice on … care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
MSite
Illness Cover Recruitment Bounty Hybrid Working (1 day from home, 4 days office based) What you will do as our Project Manager: Bespoke Project Management: Be the lead role in planning, executing, monitoring, controlling, and closing bespoke projects for our customers. Define the project's scope and determine available … Completion of Project and Customer documentation in a timely and high-quality manner. Enterprise and Bespoke Onboarding: Define and implement the comprehensive onboarding and changemanagement processes tailored to large-scale bespoke projects, encompassing the implementation of MSite software configurations. Orchestrating close collaboration among customer success, product development … experience. Establish and implement MSite standardisation, aligning with digital initiatives to enhance centralised control and customer benefits. Our ideal Project Manager will have: Project Management Qualification (PMP, APM, or similar) Adaptable Communication Skills Data-Driven Decision making Drive to improve and provide a great customer experience at every touchpoint more »
issues and lend a hand resolving support cases. Stay sharp and informed! Maintain system security and confidentiality, continuously honing your technical knowledge. On the changemanagement front: Lead or lend a hand in process mapping initiatives to define the boundaries of change projects. Craft detailed plans, set … is a must. Proficiency in Microsoft Power Automate, Salesforce development, SQL coding, and reporting tools (Power BI, SQL Reporting, etc.) is a plus. Project management prowess, understanding of IT processes, and change project experience are essential. Top-notch communication skills and the ability to build strong relationships are … a must. Ready to unleash your potential and drive positive change with innovative solutions? We want YOU! Apply now with your CV and cover letter showcasing your relevant experience and skills. Let's shape the future of our professional services company together more »
role is based 3 days a week in the Liverpool Office. Responsibilities: Provision of 3rd line Technical Support to Internal and External Customers. Azure Management (VMs, NSG Rules, Storage Accounts etc.) Deploy Technical Infrastructure & prerequisites to support both Managed & Hosted services and company software deployments. Advanced troubleshooting and proactive … support Hardware and Software patching & Firmware Upgrades AD/GPO/DNS/Certificate Management DR/Backup Testing Maintain and Update Technical Documentation To work as part of the team as well as being self-motivated and self sufficient Adhere to companys and teams policies and working practices. … concepts and terminology Server Hardware Any experience in following would be advantageous but is not essential. VMWare vSphere Nutanix HCI Microsoft Azure Veeam PowerShell ChangeManagement processes Relevant Vendor certifications more »