2ndLineSupport Engineer 2ndLineSupport Engineer - Social Messaging Platform - London (Tech stack: 2ndLineSupport Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2ndLine … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLineSupport Engineer to support their product to these new markets and help enhance this already successful company … These 2ndLineSupport Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »
Are you an experienced 2ndlinesupport engineer looking for your next challenge? Look no further! As a 2ndlinesupport engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2ndlinesupport engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2ndlinesupport engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all supportmore »
Southwark, Chaucer, Greater London, United Kingdom
Mars Recruitment
2ndLine IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2ndLine IT Support Engineer. As part of a team of dedicated engineers, you’ll be providing 2ndLine … you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2ndLine IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests … install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2ndLine IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with more »
Job Title: 2ndLineSupport Specialist Location: West London, Central Salary: £50k Schedule: Full-time, 5 days a week, 1-2 days a week remote Are you a skilled 2ndLineSupport Specialist with a passion for resolving technical issues … West London. Great opportunity to further your career in a business that will genuinely grow your skills and knowledge. Role and Responsibilities: Provide comprehensive 2ndLineSupport, resolving technical issues promptly and efficiently. Diagnose and troubleshoot hardware and software problems, ensuring minimal disruption to business … requests and resolutions. Offer technical guidance and assistance to end-users, promoting best practices for IT systems usage. Requirements: Proven experience in a 2ndLineSupport role, if you have exposure to Finance or Trading environments that would be a bonus In addition, if more »
2ndLine Infrastructure Analyst Job Type: Permanent Hours: 37.5 hours per week, Monday to Friday, shift coverage between 08:00 – 18:00 Pattern: Initial onboarding onsite, then becomes hybrid Salary: £30,000 Summary: Join one of Humnize's MSP's in 2ndlinesupport, providing comprehensive incident handling and technology support to our clients. Key Responsibilities: Handle tasks escalated from the 1st linesupport team. Monitor backups and take action on unsuccessful backups. Mentor and support 1st linesupport colleagues. … ability to quickly assess and prioritize tasks. Ability to stay calm under pressure. Working knowledge of working with VM's and providing 1st/2ndline technical support Desirable: Good knowledge of: Microsoft Azure Dictation platforms (Bighand, Diktamen) Partner4Windows/Tikit Oyez forms Mimecast Barracuda more »
2ndLine Infrastructure Analyst Job Type: Permanent Hours: 37.5 hours per week, Monday to Friday, shift coverage between 08:00 – 18:00 Pattern: Initial onboarding onsite, then becomes hybrid Salary: £30,000 Summary: Join one of Humnize's MSP's in 2ndlinesupport, providing comprehensive incident handling and technology support to our clients. Key Responsibilities: Handle tasks escalated from the 1st linesupport team. Monitor backups and take action on unsuccessful backups. Mentor and support 1st linesupport colleagues. … ability to quickly assess and prioritize tasks. Ability to stay calm under pressure. Working knowledge of working with VM's and providing 1st/2ndline technical support Desirable: Good knowledge of: Microsoft Azure Dictation platforms (Bighand, Diktamen) Partner4Windows/Tikit Oyez forms Mimecast Barracuda more »
2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
2ndLineSupport Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits more »
Role : 2ndLineSupport Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows Server, Azure My client are expanding and are looking for a 2ndLineSupport Engineer to … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
london (orpington), south east england, United Kingdom
Premier Group Recruitment
Role : 2ndLineSupport Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows Server, Azure My client are expanding and are looking for a 2ndLineSupport Engineer to … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
london, south east england, United Kingdom Hybrid / WFH Options
The People Network
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
2ndLineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2ndLineSupport Analyst to join our London based global law firm on a permanent basis. Troubleshoot and … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2ndLineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
2ndLineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2ndLineSupport Analyst to join our London based global law firm on a permanent basis. Troubleshoot and … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2ndLineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
2ndLineSupport Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
london, south east england, United Kingdom Hybrid / WFH Options
Fitzrovia IT Limited
2ndLineSupport Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
City of London, London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
Role: 2ndLineSupport Engineer - Full Time 37.5hrs per week Salary: £35,027 - £36,870 Location: Farringdon - This role is also eligible for hybrid working MTVH are currently recruiting for a 2ndLine Engineer to join our busy Service Desk, helping to … covering servers, network, applications, desktops, laptops, telephony and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 2ndline escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk … requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 2ndline tickets and activities, and taking on tickets escalated by the 1st line helpdesk. Escalate when necessary to the 3rd more »
Employment Type: Permanent, Part Time, Work From Home
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
Role: 2ndLineSupport Engineer - Full Time 37.5hrs per week Salary: £35,027 - £36,870 Location: Farringdon - This role is also eligible for hybrid working MTVH are currently recruiting for a 2ndLine Engineer to join our busy Service Desk, helping to … covering servers, network, applications, desktops, laptops, telephony and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 2ndline escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk … requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 2ndline tickets and activities, and taking on tickets escalated by the 1st line helpdesk. Escalate when necessary to the 3rd more »
Job Title: IT Support Help Desk Specialist Location: London (onsite) Salary: £40k … + Bonus Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands-on 1st to 2ndlinesupport and systems administration for our New York and London offices. Deliver exceptional service, especially to senior executives, and … manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2ndlinesupport and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond to service requests. more »
Job Title: IT Support Help Desk Specialist Location: London (onsite) Salary: £40k … + Bonus Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands-on 1st to 2ndlinesupport and systems administration for our New York and London offices. Deliver exceptional service, especially to senior executives, and … manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2ndlinesupport and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond to service requests. more »
Job Title: 2ndLineSupport Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »
london, south east england, United Kingdom Hybrid / WFH Options
Primis
Job Title: 2ndLineSupport Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2ndLineSupport Engineer position. Key Responsibilities The On-Site 2ndLine Engineer will be based at one of our client sites and will assist … with the day-to-day IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team. Own, update and … in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »
