experienced Event and Conference Technician to join an established operation with scope to drive and enhance the service at every opportunity. Key Responsibilities; Setup / operation of integrated events spaces including high profile auditorium-based results presentations and town halls Proficient in audio, Video and lighting equipment both digital … and analogue Video conference / audio conference set-up and support with software and hardware platforms including Zoom, Cisco & Polycom systems Manage all aspects of the Video Calls from initial booking through to the monitoring and completion of all calls including … scheduling and full systems operational testing prior to any high profile event Prepare equipment for future events and meetings as required Working alongside the Breakfix team by locating faults and providing resolutions i.e. Fix/ replace / upgrade hardware when relevant in support of the more »
and VIP team members. Your responsibilities will cover: Technology support which includes Desk side support, BreakFix, Mobile / Tablet, iMac & Macbook, advanced troubleshooting and member support tickets. Communicating with internal teams and third parties to ensure that the technology needs are met. more »
rooms, DSP, Video Conferencing, and digital signage, and more. This is a critical role for the company and is well supported with mentoring, training / investment in skills, and regular salary reviews to ensure professional growth and career development within the company. The senior leadership team pride themselves on … employee development, ensuring a positive work / life balance, and as a result boast some of the highest retention figures in the industry whilst providing exceptional service to their customers … regularly being identified through winning top national awards. Responsibilities for the role include: Performing site visits to clients, troubleshooting complex AV systems, providing break-fix repairs or other solutions, escalating where required. Perform Preventative Maintenance to a high standard, ensuring all system checks are more »
ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work … on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along … that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management / security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance more »
ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work … on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along … that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management / security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance more »
ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work more »
