1 to 25 of 212 Permanent Customer Experience Jobs in London

has sufficient work to achieve maximum productivity and that no undo delays are developing in scheduling and appointing work. Provide a high standard of customer care in handling all communications and enquiries Arrange follow on work for multi-trade jobs ensuring the tenant is consulted about the appointment and … the duration is clear. About you Experience of managing and Scheduling works Ideally have experience of Scheduling Tools and systems Strong administrative skills including familiarity with common IT software to include Microsoft Office and SharePoint Previous experience of working in a Social Housing Repairs environment is desirable. … Experience of working within a customer facing role, delivering a outstanding customer experience Good level of numeracy, literacy, written, oral and communication skills In return Lampton Services will offer you Competitive salary Generous holiday allowance Free Gym Membership Lampton Rewards - discounts and offers from top brands more »

tagging implementations at a line level in JavaScript or SDKs Collect requirements and manage backlog Train and educate relevant teams What you'll bring Experience as a Product Owner/Product Manager is a must with a proven track record of developing products in a fast paced and inclusive … environment Experience with website data and analytics capabilities, tag management or Consent Management Platform preferred, as it will be beneficial in working with wider teams across the business. A passion for media and technology – it’s at the core of everything we do and a proven track record of … worked in an environment where implementing marketing or advertising technology in websites, mobile apps or OTT was at the forefront of your work Demonstrable experience of having built effective and trusted relationships with stakeholders Highly collaborative style and able to thrive in a team with experience of operating more »

in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with … with optimisation tools and platforms, preferably Webtrends Optimize Experience using data analytics tools, preferably GA4 and Crazy Egg Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills Previous experience in Financial services industry more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. The employer: Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. The business is in a phase … with a push to “scale at pace” Working with several major UK brands including leading names in financial services and retail Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy Leadership and expertise across the end-to-end customer … unique technology led proposition using data to provide exceptional strategic customer insight You: Strong analytical, data skills and technology savvy alongside broader strategy, CX and marketing consulting experience Recent experience as a management consultant or customer strategy consultant gained in a highly regarded consulting firm Experience more »

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.Job DescriptionJoin a dynamic and innovative team at Publicis Sapient a … the oil and gas sector, understanding their business needs and providing tailored solutions leveraging Endur and other ETRM systems.Endur Specialisation:Utilise deep knowledge and experience in Endur to optimise trading operations, streamline workflows, and enhance risk management strategies for clients.Team Leadership: Manage a team of technical experts, providing guidance more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

Benefits Excellent opportunity to join an innovative global B2C e-commerce business and play a pivotal role at the forefront of their post-booking experience team as a Senior Product Manager. The company offers incredible benefits and flexibility, an inclusive and empowering working environment and opportunities for growth and … further global expansion plans. They have seen great success and as a result are looking for a great individual to join their post-booking experience team to own, develop and optimise the user journey.In this role you will optimise and take ownership of the post booking customer journey … process, which is of critical importance within the intermediary e-commerce industry. You will focus on customer retention, referrals, implementing measurement frameworks and scope tooling. The role will require you break down tasks and prioritise them accordingly with a sense of urgency and have a growth-hacking approach. This more »

complementary services business that create value upstream and downstream both. The incumbent will be responsible to leverage large SMB product platforms to help improve customer experience and drive network effects beyond the payment ecosystem. In addition, this is a role where the team is responsible for driving new … role is based in London, UK.What You’ll Be Spending Your Time OnOwn and achieve annual partnership targets; driving demand-generation, revenue and ideal customer profile acquisition.Manage a regional team of Partnership Managers, driving high performance, engagement and professional development.Develop and execute GMT plans to grow and expand the … and corporate goals.Is this you?The Payoneers AreOwners | Nimble | Collaborative | Communicative | Independent | Problem Solver | Resilient |Does this sound like you?10-12 years of experience in business development, partnerships or sales, with at least 2 years demonstrative experience in channel or reseller partnershipsTrack record of meeting and exceeding more »

across a variety of urgent, high impact situations. Our elite professionals are recognized experts in their respective fields, bringing to bear their skills and experience to create measurable, improved outcomes for our clients. You will be responsible for leading projects and client engagements that focus on Large Scale Transformations. … designed to encompass a comprehensive listing of required activities, duties or responsibilities.What you’ll need Ideal Candidate qualifications: Industries and ServicesRecognized for knowledge and experience across any combination of industries (e.g., Technology, Media, and Telecommunication, business services, restaurant, automotive, retail, manufacturing, consumer products). Recognized for deep skills and … passion as a specialist and leader in any combination of areas below: Cloud Strategy Implementation – private/public clouds – on AWS, Azure, GCP, etc. Experience in developing business case and TCO analysis drawing tangible connections between cloud strategy and business-valued financial-success metrics Experience defining and implementing more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

own fibre network and owns the process end-to-end, giving them full control and responsibility over their network, delivery, infrastructure, and the whole customer experience. What you’ll be doing: The Account Director will be responsible for new business development at enterprise level, whilst also driving sustainable financial … and will be pivotal in assisting in the growth of their market leading product and price point. Day to Day: You will be the customer facing representative of the organisation in your specialist industry. You will need to work your pre-existing network and build relationships with the key … in London”. Collaborate with the internal departments and external partners to execute business plans and strategies for all industry related business possibilities. Evaluate customer requirements and build business cases for your specific verticals needs and wants. Be able to hold your own with the current on trend topics more »

requirements, translate them into user stories, and maintain the project and product backlog Drive product development and iteration cycles, ensuring that the product meets customer needs and delivers business value The Project Manager will work closely with the internal and external teams to deliver the project in support of … along with product knowledge fundamentals: Prioritise stakeholder requirements and align them with product goals Understand business needs to guide project decisions and enhance client experience Implement agile practices like backlog management and iterative development Effectively convey project and product vision, priorities, and progress to all stakeholders Identify and mitigate … align product vision with business objectives, secure resources, and chair weekly status and steering committee calls Engagement activities will require the candidate to demonstrate: Experience with Microsoft Azure Cloud, Dynamics CRM, Power Platform and Automate is essential with working experience of previous delivery of D365 solutions Experience more »

own fibre network and owns the process end-to-end, giving them full control and responsibility over their network, delivery, infrastructure, and the whole customer experience. What you’ll be doing: The Senior Account Manager will be responsible for identifying new business opportunities and new business development within a … set vertical to grow the customer base, increasing revenues via self-generated sales. Working closely with marketing, network, CSM and the build teams to seek out and maximize all sale opportunities, the Senior Account Manager will bring their expertise, and previous client relationships to the role, quickly becoming the … to person within the organisation when identifying and strategizing opportunities for business growth within that specified sector. Day to Day: You will be the customer facing representative in your specialist industry. You will build relationships with the key stakeholders in the industry showcasing the benefits of the organisation and more »

over the next 5 years. THE ROLE: This role involves overseeing all operational activities from controlling GP, implementing processes, increasing productivity, and improving the customer experience. The Operations Manager role is responsible for Operations, Supply Chain, Purchasing, Warehouse, Logistics, Invoicing and Credit Control. This is a strategic and proactive … and accountability Recruit, induct, onboard new starters Manage ERP system and improvement opportunities Adopt a culture first approach Be a brand ambassador PREFERRED SKILLS: Experience in the construction industry/knowledge of plumbing, heating & electrics Understanding cultures in foreign countries Competent with ERP systems A qualification in Operations Management … Efficiency/Lean, or People Management ROLE REQUIREMENTS: 3+ years’ experience in a similar role Proficient in application of Lean principles Challenger mindset to continually improve procedures Experienced in web, CRM and ERP integrations Experience in implementing/managing 3PL locations Experience is setting up easy to more »

and leading the right projects to drive improvements to those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly … meetings. Identify opportunities for service improvement and respond to client feedback. Actively work with IT peers to promote client focus and deliver an exceptional customer experience. Support requests for client oversight and due diligence. Your Experience Essential Proven Client Relationship Management and/or IT Service Management experience … clients and stakeholders Skills in problem solving and logical thinking Ability to work in a fast-paced environment and adaptable to continuous change Desirable Experience of Financial Services IT environment Understanding of SS&C products and services ITIL V3 (or above) Foundation EEO Statement/Non-agency Disclosure We more »

This company is looking for an experienced Digital Analytics Manager to join the company to manage a team of talented analysts and help improve customer experiences across all their platforms. They are looking for someone with expertise in digital analytics and customer behaviour to improve customer satisfaction … experience, and the overall performance and success of the business. THE ROLE Oversee the collection, analysis interpretation of data from various digital channels and platforms. Lead a team of digital analysts to foster professional growth. Provide insights and recommendations to optimize marketing campaigns, user experience, and product development. … Define key performance indicators and measurement frameworks to track and evaluate digital analytics performance and improve customer experience across platforms. YOUR SKILLS AND EXPERIENCE Experienced with Adobe suite is required – Adobe Analytics, Adobe Target etc Proven experience leading a team Extensive experience in digital analytics more »

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … and support the development of business propositions within procurement learning and other transformation-related work. What will you need to do it? Proven pedagogical experience in educating, enthusing and coaching, with the ability to create a positive learner-focused online experience. Detailed knowledge of procurement processes, including category management … strategic sourcing, contract management, supply relationship management, purchase to pay (P2P) and supplier risk management. Working knowledge and experience of the end-to-end procurement lifecycle and understanding of core public procurement policies, directives and regulations, including the Public Contracts Demonstrable experience and knowledge of designing and implementing more »

Customer Data Platform (CDP) Product Manager- London Office/Hybrid working 2 days PW in office 12 Month FTC - - Salary negotiable dep on experience Up to £80,000 - J12776 Please note all applicants require full and indefinite right to work in the UK as this client is unable … to provide sponsorship To work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making … and investing in our data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experience Customer Data Platform Product Manager to join and lead the development of the more »

The role is an initial 12 month FTC with the possibility to extend beyond this. This Senior Account Manager will be responsible for developing customer communications as part of the Customer Communications Centre of Excellence. Working with business stakeholders to understand customer and product strategic objectives and … or external agencies to create compelling assets that align to the UK brand strategy and tone of voice, that are compliant and enrich the customer experience, and align to Consumer Duty principles. What you’ll be doing; Working with CRM & Analytics respond to business briefs for customer … the people agenda, role modelling HSBC values and representing UK Marketing both internally and externally with partners/agencies. What we’re looking for; Experience working in relevant market/context, i.e., Financial Services or market leading brand Relevant marketing experience in a role that demonstrates the development more »

Customer Data Scientist - London Office/Hybrid working 2 days PW in office - 12 Month FTC - Salary negotiable dep on experience Up to £60,000 - J12775 Please note all applicants require full and indefinite right to work in the UK as this client is unable to provide sponsorship … To work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making and investing in … our data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer more »

Staffworx are looking to plan for pipeline business and future talent pool in the field of Senior Agile Product Manager for large customer in the insurance sector. Working as Lead Product Manager/Digital Product Manager Senior Product Manager – General Insurance Digital Products Role & Responsibilities : 🔰 Partner with client, strategists … experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience 🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while … using design thinking tools 🔰 Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customer journey mapping to guide product development; then more »

SENIOR DATA SCIENTIST Customer & Marketing 💰£550 - £600 per day ⏰ 3 months + 🏠 Hybrid/London 📌Work across a range of clients in retail, telco, automotive and healthcare industries 📌Deliver a range of machine learning and AI solutions to support omnichannel customer experience, personalisation and media performance 📌 Strong … nurture client relationships I have partnered with a Marketing Communications agency to hire for a Senior Data Scientist to join their industry leading Digital & Customer team. A chance to diversify your experience by working across multiple clients in various industries, delivering advanced data science solutions including price optimisation … and spend, Computer Vision, NLP, forecasting and propensity modelling. Responsibilities: Employ strong technical data science skills to build machine learning models to optimise digital customer journeys; pricing and promotions optimisation, recommenders and media campaign performance. Deliver insights to drive the understanding of customers, helping to shape future strategies, improve more »