Customer Experience Transformation Manager
London Area, United Kingdom
HSBC
Customer Experience Transformation Manager 6-month contract London (hybrid) £670.42 p/d Umbrella If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Customer Experience Transformation Manager. Role Responsibilities: We are currently seeking an experienced Customer Experience (CX) professional to join this team to help … transform our Voice of Customer (VOC) capability. HSBC’s Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. In this role you will become a crucial part of the global SME for our VOC capability and more »
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