AND EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customerjourneymapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and more »
Staffworx are looking to plan for pipeline business and future talent pool in the field of Senior Agile Product Manager for large customer in the insurance sector. Working as Lead Product Manager/Digital Product Manager Senior Product Manager – General Insurance Digital Products Role & Responsibilities : 🔰 Partner with client … leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience 🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using … design thinking tools 🔰 Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customerjourneymapping to guide more »
Retention Marketing Manager will... Design and implement targeted campaigns to engage the estate agent database. Collaborate with product and sales teams to identify customer pain points and develop effective content strategies. Analyse campaign performance to drive data-informed decisions and enhance future engagement strategies. Ensure retention efforts align … with the brand voice and contribute positively to customer perception and loyalty. Manage communication channels to maintain consistent and engaging dialogue with the audience. Essential Skills: Proven experience in managing customer retention and engagement campaigns, ideally in B2B software or property markets. Strong analytical skills to … evaluate campaign effectiveness and adapt strategies accordingly. Excellent collaboration and communication skills for cross-functional teamwork. Creative problem-solving abilities to address customer challenges and improve retention. Deep understanding of customerjourneymapping and targeted content creation. Benefits: Flexible working arrangements 25 days annual more »
time to help the business prioritise and provide funding for the right things Responsibilities Build domain expertise so that opportunities, value streams and customer journeys are well understood, acting as a bridge between business divisions, technology colleagues and external partners Define outcome based roadmaps for divisions and sub … across the business. Ability to create high quality functional documentation and strong requirements gathering skills. Ability to elicit requirements through value stream and customerjourney mapping. Additional appropriate certifications are beneficial (including: P3O, SAFe, Less, APMP International - BA, Agile BA Practitioner, BCS Certificate in Business Analysis more »
identifying the relationships between these parts. Commercial experience working with third parties and suppliers to provide solutions. Excellent communication skills at all levels. Customer focused. Knowledge . Ability to create high quality functional documentation and strong requirements gathering skills. Ability to elicit requirements through value stream and customerjourney mapping. A good mixture of business analytics and solution design skills. Ability to transition requirements through vendor selection to initial solution design stage. Develop application and integration strategies and associated Rd maps. Structured approach to R&D and relevant technology industry developments. RFP process and more »
right to work in the UK. We are looking for candidates who are working in DIGITAL programmes. Specifically if you have gone through customerjourney mapping. You will currently be working in a Global business and be used to soliciting requirements from key stakeholders around the more »
global corporations. Role Title : Vice President, Digital Transformation (AI) Employment Type : Permanent Role Summary: Key Responsibilities: Collaborate with clients to shape AI and customer experience (CX) opportunities, driving AI and data-driven transformation in CX and digital transformation efforts. Develop and execute digital CX and AI strategies for … specific industry segments. Lead the identification, progression, and closure of opportunities for comprehensive customer value chain transformations. Design CX solutions and roadmaps, implementing them across key CX capabilities, including customer experience design, journeymapping, and integrating conversational AI into workflows. Supervise solution architecture, emphasising … in leading CX transformation and driving P&L of digital teams. Significant industry/domain experience in Financial Services, and Insurance. Expertise in customer experience design and customerjourney mapping. Experience in conversational AI implementation. Proficiency in solution architecture (features, functionalities, impact on CX more »
London, England, United Kingdom Hybrid / WFH Options
Palladium Digital
robust, user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customerjourney maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act more »
mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customerjourneymapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture … that a good idea can come from anywhere Take responsibility ABOUT THE ROLE: The Data Strategist will be a vital part of the customer team in the UK. Working with a team of data, customer experience and customer engagement specialists, they will be responsible more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customerjourney, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customerjourneymapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customerjourneymapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
