Application Engineer (Customer Support) (Battery)
London, Coventry, West Midlands (County), United Kingdom
Evera Recruitment Ltd
A leading battery software company is currently looking to hire an Application Engineer (Customer Support). The successful candidate will be responsible for providing technical support to customers, ensuring they can effectively utilise battery characterisation and modelling tools. The Application Engineer (Customer Support … improve product performance. Collaborate with the R&D and product teams to provide feedback from customers for product enhancement and development. Provide expert technical support to customers using our battery testing and modelling software. Document technical support processes, maintain support resources, and contribute to knowledge bases to … improve customer self-service. Manage and prioritise support requests, ensuring timely and effective solutions The Application Engineer (Customer Support) will have: 3-5 years working in industry or research application-oriented environment. Expertise in MATLAB and Simulink for battery modelling. Experience with solving battery-related more »
Employment Type: Permanent
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