1 to 8 of 8 Permanent Digital Customer Experience Jobs in London

A highly reputable global corporation is currently recruiting a Digital Product Analyst who will be responsible for enriching the digital customer experience, identifying and driving improvements on our clients web and app products to deliver business value. To be successful, you will have a … background in Digital Marketing or UX, experience in using CMS Solutions and strong knowledge of BDD user stories to enhance our clients digital platforms by implementing new features, supporting backlog prioritization, setter user stories and managing process changes. Our client offers an excellent benefits package … Role responsibilities: Work with the Product Owner, Scrum team (developers, QAs, conversational designers, Scrum Master) to define and validate detailed requirements and process/experience mapping for effective development solutions. Act as the voice of the centres and customers, shaping how our clients digital platforms can enhance more »

A highly reputable global corporation is currently recruiting a Digital Product Analyst who will be responsible for enriching the digital customer experience, identifying and driving improvements on our clients web and app products to deliver business value. To be successful, you will have a … background in Digital Marketing or UX, experience in using CMS Solutions and strong knowledge of BDD user stories to enhance our clients digital platforms by implementing new features, supporting backlog prioritization, setter user stories and managing process changes. Our client offers an excellent benefits package … Role responsibilities: Work with the Product Owner, Scrum team (developers, QAs, conversational designers, Scrum Master) to define and validate detailed requirements and process/experience mapping for effective development solutions. Act as the voice of the centers and customers, shaping how our clients digital platforms can enhance more »

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone elseyep while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet … SASE/SD-WAN to strengthen and elevate our product portfolio. You are excited about the future of internet-based networking and bring strong experience in building and managing secure overlay services. You will be leading the development and productization of our SASE and SD-WAN services enhancing Expereo … and customers in positioning and managing our SD-WAN portfolio. As the Product Manager SD-WAN you are adding trust and security to our customer relations. You’ll be the driving force that will take our SD-WAN services forward by adding application and security performance with a unique more »

Ingenio is delighted to work with an AI first audio enhancement for better communications is harnessing the science of sound, dramatically improving how people experience audio across all digital platforms. Since launching in 2018, has developed a suite of patented products that leverage decades of research into … the effects of sound on the brain, prioritising focus, productivity, and wellness for all. By harnessing the science of sound, dramatically improves how people experience audio and communicate. Our flagship product uses cutting-edge AI-driven voice isolation to eliminate noise from both sides of customer calls, leaving … only the conversation and proven to drive agent focus, productivity and customer experience. Born out of our work in Formula One,addresses a clear need in the CCaaS market, with additional markets now opening up that present significant opportunities across enterprise, notably retail, BPO, digital healthcare, utilities more »

trading strategy that will help the business hit its commercial targets. You will be responsible for leading the optimisation of the digital customer experience with insight and analytics at the heart of all decisions, leading to improvements across sales, conversion, and engagement. In this key role … category plan. You will then be tasked with the successful delivery of each plan across a variety of different Digital channels. Experience Background within an Ecommerce sector within a large/national organisation. Team management experience is essential with a background of effective leadership and … personnel development. Extensive experience in Digital Trading including strategy and delivery. If you like sound of this opportunity and you would like to know more, I would love to hear from you so please get in contact for more detail: gary.wale@lorienglobal.com more »

the leading UK banks, they provide security and trust to their valuable customers. Working with small to medium businesses in creating a cutting edge experience whilst keeping their customers at the heart of their proposition. The focus is to ensure quick and easy set-up, to allow customers to … digital roadmap, whilst managing, defining and prioritising the digital backlog.Sitting within a young, dynamic team across their payments function, your experience as a Product Owner will be vital in driving key aspects of the customers digital journey. You will prioritise and deliver improvements … feature owner and inspiring the team from ideate to executionWorking with stakeholders in delivering on KPIs and monitoring the digital customer experienceExperience working with Agile delivery approachesPrior experience implementing softPOS would be beneficialStrong experience as a Product Owner with a clear knowledge of more »

Product Owner to join the team, focusing on developing and enhancing the collections and recovery strategies with a strong emphasis on digital customer experience journeys. Responsibilities: 1. Product Strategy and Vision: Develop and articulate a clear collections and recovery product vision aligned with the business's … meet the evolving needs of customers and industry regulations. 2. Collections and Recovery Strategy: Lead the Collections and Recovery strategy, ensuring alignment with both customer and commercial objectives. Formulate strategies and treatments for customers experiencing financial difficulties or who are deemed vulnerable. Ensure all policies and procedures adhere to … lending portfolio. Optimise in-house and outsourced collection capabilities with best-in-class contact and cure rates by leveraging the latest technology for streamlined customer interactions and efficient recovery processes. Work closely with technology teams to develop and enhance self-service tools that improve customer engagement and streamline more »

architecture and interfaces required using the full capabilities of the Microsoft technology stack. Be a key person interacting with client stakeholders, building relationships and customer trust in the capabilities of Dynamics 365 and the Power Platform and demonstrate the art of the possible that inspires clients and colleagues to … deliver the best technical solution possible. Your skills and experience... Strong experience working with Dynamics 365 and Power Platform. Understanding of the Microsoft technology stack, including but not limited to Azure and SharePoint. Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio … and Team Foundation Server. Full implementation lifecycle experience of CRM based programmes within Microsoft Dynamics 365 and the Power Platform. Experience with Continuous Integration, and Continuous Delivery, ideally using Azure DevOps. A passion for delivering according to an agile methodology Ability to clearly articulate and present your ideas more »