computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts. Participate in the yearly review of policies … s. Evaluate and implement CIS critical security controls where necessary. Will provide input into cybersecurity strategic roadmap and annual budget. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training more »
engineering efforts in Citrix projects, associated Windows infrastructure and front-end applications that need to be hosted in Citrix and develop runbook/Documentation.'€¢Incidentmanagement: Resolve tickets, Investigation and identification of Fix'€¢Problem Management: Perform RCA analysis for Sev1/2 incidents and permanent resolution.'€¢Change more »
is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. IncidentManagement – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »
london, south east england, United Kingdom Hybrid / WFH Options
Totum Partners
is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. IncidentManagement – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »
City of London, London, United Kingdom Hybrid / WFH Options
Bilge Adam Technologies UK Ltd
possible as part of continuous improvement to the support function Configuring monitoring and logging software ( Datadog preferably ) on all resources of the application service Incidentmanagement Produce wiki or other relevant documentation to enhance in-house knowledge base Maintain working relationship with business teams and business management … Jenkins) Exposure to Postgres would be beneficial but not essential Ability to communicate clearly and concisely to IT and business teams and to senior managementmore »
Calypso Software Developer - London Our Client is seeking a Senior Calypso Software Developer with 3 to 5 years experience. Calypso V14 as its Collateral Management system and are investigating introducing further business lines like cash management, FX and securities. The Client are looking to build a team of … code changes according to timescales provided. Manage service integration and transition from CTB. Develop and conduct regression and NFR testing Follow the change and incidentmanagement process. ITIL preferred Act as Second, Third Line RTB escalation Provide regular updates regarding development progress. Mentor and support junior members of more »
a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and take ownership of tickets following IncidentManagement and Request fulfilment (service requests) process Log tickets, including all action taken and any resolution respond to emails and tickets/requests more »
a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and take ownership of tickets following IncidentManagement and Request fulfilment (service requests) process Log tickets, including all action taken and any resolution respond to emails and tickets/requests more »
in project delivery and BAU/Operations. Proactive diagnosis and troubleshooting of networking faults and performance issues. Good understanding of cybersecurity principles, priorities, and incident management. Maintenance of network software and hardware lifecycle. Technical documentation maintenance. Proactive monitoring of network performance, utilization, and health alerts. Network commissioning and installation more »
in project delivery and BAU/Operations. Proactive diagnosis and troubleshooting of networking faults and performance issues. Good understanding of cybersecurity principles, priorities, and incident management. Maintenance of network software and hardware lifecycle. Technical documentation maintenance. Proactive monitoring of network performance, utilization, and health alerts. Network commissioning and installation more »
South Croydon, London, United Kingdom Hybrid / WFH Options
ea Consulting Group Ltd
company with flexibility on location and exciting projects to work on. In this role, you'll be responsible for overseeing the design, installation, and management of a robust network infrastructure across multiple UK locations. You'll collaborate with managed network suppliers and ensure the smooth operation of data networks. … VPLS Proven track record of successfully delivering IT network projects Experience managing network integrations during acquisitions and leading successful migrations Demonstrated experience in domain management and handling DNS configurations, including setting up, migrating, and maintaining DNS records Experience in incidentmanagement, with a strong background in providing more »
Data Quality team. As an SRE, you will be responsible for ensuring the reliability, performance, and scalability of our market leading suite of data management products, with an initial focus on observability to support incident resolution and drive on-going performance and stability improvements. This position also requires … telemetry data to identify and address potential issues before they impact customers. What you’ll need to bring to the role & Experian Experience with incidentmanagement and SRE best practices. Strong proficiency in observability tools such as Prometheus, Grafana, Splunk, or similar. Solid understanding of Linux/Unix more »
to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, Service Delivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates 15 geosynchronous satellites from its London based Satellite Control Centre, providing the services … satellite contingency situations by assessing satellite status, performing the correct triage, identifying the remedial response and directing recovery operations according to a well-defined incidentmanagement process. To diagnose problems as quickly as possible, determine the underlying root cause of incidents and identify workarounds or permanent solutions to more »
to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, Service Delivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates 15 geosynchronous satellites from its London based Satellite Control Centre, providing the services … satellite contingency situations by assessing satellite status, performing the correct triage, identifying the remedial response and directing recovery operations according to a well-defined incidentmanagement process. To diagnose problems as quickly as possible, determine the underlying root cause of incidents and identify workarounds or permanent solutions to more »
the London office. My client is looking for a confident self-starter to provide high level tech support across all applications. Key Responsibilities - Provide incidentmanagement to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »
Title: Security Engineer Salary: £80,000 to £100,000 We are seeking a Security Engineer, for a fast-growing FinTech firm, specialising in Wealth Management and Financial Advisory. As the first dedicated cybersecurity professional you'll play a pivotal role in establishing and fortifying the firm's cybersecurity infrastructure. … processes. Conduct thorough reviews of existing tools and processes, identifying gaps and implementing enhancements to strengthen our security posture. Perform security scanning and vulnerability management, taking proactive measures to reduce operational risks. Monitor security alerts and implement mitigations to safeguard against potential threats and attacks. Develop and deploy tools … architectures. Familiarity with distributed event stores such as Apache Kafka. Proficiency with operating systems (e.g., Linux) and command-line interfaces. Experience with network security, incidentmanagement, and penetration testing. Familiarity with automated cloud-based CI/CD pipelines and secure software design principles. In addition to your technical more »
Title: Security Engineer Salary: £80,000 to £100,000 We are seeking a Security Engineer, for a fast-growing FinTech firm, specialising in Wealth Management and Financial Advisory. As the first dedicated cybersecurity professional you'll play a pivotal role in establishing and fortifying the firm's cybersecurity infrastructure. … processes. Conduct thorough reviews of existing tools and processes, identifying gaps and implementing enhancements to strengthen our security posture. Perform security scanning and vulnerability management, taking proactive measures to reduce operational risks. Monitor security alerts and implement mitigations to safeguard against potential threats and attacks. Develop and deploy tools … architectures. Familiarity with distributed event stores such as Apache Kafka. Proficiency with operating systems (e.g., Linux) and command-line interfaces. Experience with network security, incidentmanagement, and penetration testing. Familiarity with automated cloud-based CI/CD pipelines and secure software design principles. In addition to your technical more »
enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Direct management of onsite technicians and cover/freelancers Service Improvements - work with the Operations Team to identify service improvements Incidentmanagement - manage process … as per client internal processes Discipline - maintain an organized and professional environment where the team is managed to meet and exceed client standards Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required Staff Development - skills matrix, training requirements Daily workload management and … Scheduling Forecast - staff, hire, and technical requirements Reporting Metrics - ensure all operational financial, and metrics reports are provided to the client and company senior management both via Monthly/Quarterly Service Reviews and ad-hoc requests more »
Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incidentmanagement to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »
london, south east england, United Kingdom Hybrid / WFH Options
Henderson Scott
Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incidentmanagement to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »
West Drayton, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
/feedback to stakeholders, customers. Participate in 24/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incidentmanagement, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub deployment workflows, operational procedures. Communication skills, service review/feedback. 24/7 on more »
london (west drayton), south east england, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
/feedback to stakeholders, customers. Participate in 24/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incidentmanagement, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub deployment workflows, operational procedures. Communication skills, service review/feedback. 24/7 on more »
nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incidentmanagement to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. What you'll do more »
clients and contribute to a Business Continuity Programme of work to deliver a corporate wide BCP capability that addresses business recovery and emergency response management, in line with regulatory requirements, SS1/21. The successful candidate will support the business in delivering a refresh of the BCP's and … ensure alignment to incidentmanagement process. You will be expected to work collaboratively across the organisations functions and support the build and scheduling of testing for 2024. Key Responsibilities: Extensive experience with strategy & planning. Deliver a business continuity plan across an organisation. Build a framework to manage all … as and where required. Build specific scenarios to the business/process to test resiliency vulnerabilities, understanding upstream and downstream, influence & dependencies. Strong stakeholder management experience is key, running & delivering workshops to Snr Claims & Finance individuals, as you will be expected to present and update on project progress. If more »
is accurate and submitted timeously -Editing and translating reports as needed -Analyse info and reports received and notify relevant department as needed - Lead the incidentmanagement process by recommending appropriate actions ensuring regular follow ups as well as communicating info to stakeholders -Liaise with management and internal … in French is essential - Degree educated in either political science, international relations, politics, economics, social science, law or similar is required - Experience in project management and reporting needed - Ability to process large volume of technical information - Experience working with a Non-profit organisation as well as due diligence beneficial more »