Basic Active Directory, Group Policy, DHCP, DNS Basic networking Experience (routers, switches & firewalls) Data Backup Technologies Experience with VMware, Hyper-V, VoIP and PBX systems Experience with various Anti-Virus or EDR technologies – deploying and troubleshooting Good understanding and troubleshooting of 3rd party LOB Applications Good knowledge of MSP RMM more »
london, south east england, United Kingdom Hybrid / WFH Options
OryxAlign
Basic Active Directory, Group Policy, DHCP, DNS Basic networking Experience (routers, switches & firewalls) Data Backup Technologies Experience with VMware, Hyper-V, VoIP and PBX systems Experience with various Anti-Virus or EDR technologies – deploying and troubleshooting Good understanding and troubleshooting of 3rd party LOB Applications Good knowledge of MSP RMM more »
producing and maintaining IT Solution artifacts such as Design Documents, Standards Documents, or IT Architecture Principles is crucial. Previous involvement in designing on-premises PBX call centre migrations or CRM systems is advantageous. We seek individuals with a practical mindset, capable of bridging conceptual designs with practical delivery and scenarios. more »
producing and maintaining IT Solution artifacts such as Design Documents, Standards Documents, or IT Architecture Principles is crucial. Previous involvement in designing on-premises PBX call centre migrations or CRM systems is advantageous. We seek individuals with a practical mindset, capable of bridging conceptual designs with practical delivery and scenarios. more »
Microsoft certifications: Azure Solutions Architect Expert, Cybersecurity Architect Expert, Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There more »
Design & Deployment Engineer in the Professional Services team. This is an innovative company utilising open source technology, leading the way with hosted telephony, Asterisk PBX, CCaaS solutions & AI. They are winning contracts hand-over-fist and subsequently need another capable CCaaS specialist for project work. This is a client facing more »
installations, and system updates. Troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations. Support and maintain phone systems, including VoIP setups and traditional PBX systems. Document and escalate complex technical issues to senior engineers or third-party vendors when necessary. Proactively identify opportunities for system improvements and efficiencies within … Directory management. Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN technologies. Familiarity with phone systems, such as VoIP and PBX setups would be advantageous Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving abilities more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Formal Training & Career Progression
