101 to 125 of 206 Permanent Service Delivery Jobs in London

London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Delivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »

important opportunities within the larger portfolio Gain deep understanding of customers business to seek new opportunities for growth Collaborate cross-functionally to ensure seamless service delivery and client satisfaction Experience youll bring Previous account manager experience ideally from a Travel or Virtual payments sector Fully fluent in Spanish more »

My client is currently looking for an IT Service Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on people … addition to this, you will coordinate the troubleshooting of issues, ensure escalation is prompt as applicable, and manage the IT/AV support and service provision for all school staff and students on a day to day. You will also take ownership of problems, resolving them efficiently, and working … to be directly involved in resolving IT issues when they arise with all colleagues across the business. Core Responsibilities: Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution more »

visits to government offices to promote our services. Conduct research on international regulations to update our companys operational guidelines. Propose process improvements to enhance service delivery. Handle sensitive tasks such as viewing the deceased before transport and meeting with bereaved families. Perform external duties, including visits to government offices more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

/or the Operational Risk & Compliance Department. Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks. Identifying and reporting risks and breaches immediately to the Breach Specialists and Service Delivery Manager and to the Operational Risk & Compliance Department and ensuring the appropriate controls are in place to facilitate this. Adhere to Quality Management Systems and comply with pensions and FCA regulations and initiatives, for example, Treating Customers Fairly (TCF). To support and assist the management team … where required in all aspects of service delivery and business support for example, ad hoc projects, auditing, etc. Key tasks To lead on the delivery of assigned projects and scheme events. To promote the provision of a first class experience for customers and to share knowledge and more »

Excellent opportunity for Service Delivery Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End … User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities Service Delivery for large Digital Workplace Services account spread across the globe Client facing role in UK and first point of contact for any service delivery issues Responsible for maintaining a healthy relationship … Cognizant best practices like Zero Operational Error Framework, Floor Management and change management methodology Promote Cognizant Operations maturity model to enable best in class service Ensure sufficient resources/staff are available to deliver required services to client Review automation, transformation plans to ensure they are in line with more »

SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … behalf of the SS&C GIDS business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading … the right projects to drive improvements to those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning more »

Service Delivery Manager Please note this role requires you to be holding an Active DV (Developed Vetting) Clearance The Organisation : This Big 4 consultancy, specialising in Defence and Security, is renowned for its commitment to excellence and innovation. With a track record of delivering impactful solutions and expertise … with business process owners and technical teams to define operational requirements across various project stages. • Showcase expertise in defining and executing project plans, including service transition plans. • Exhibit leadership in guiding delivery teams through traditional/hybrid and agile methodologies. • Understand the procurement lifecycle, including requirements gathering, evaluation … skills. • Display financial acumen in managing engagement financials effectively. • Proficiently capture and manage project and programme risks and issues. • Hold one or more recognized delivery certifications such as PMP, Prince2 Practitioner, MSP, Certified Agile, Certified Scrum Master, SAFe Agile, or ITIL. • Possess familiarity with one or more common technologies more »

than one hundred staff in our London, Manchester, and Manila offices. OryxAlign’s business model is based on three core elements: delivering an excellent service; client intimacy to develop trusted partnerships with a broad client base; and high levels of operational efficiency. To maintain relevance as a Managed Services … travel to remote client sites may be required. The role is hybrid so whilst not attending client site, time will be spent support our Service Desk and activities directed by the Service Delivery Manager. The 1st Line Support Engineer role is focused upon the day-to-day … delivery of IT support services and onsite administration for OryxAlign clients which needs to be completed in an effective manner with good attention to detail, accuracy and good ticket management skills. The nature of our business requires a high level of flexibility, common-sense and initiative. What we need more »

Job summary As a Service Manager at Merton Health, you will play a crucial role in overseeing the daily operations and ensuring the efficient delivery of healthcare services. Your responsibilities will include managing relationships with local partners, analysing data, and leading projects from conception through to successful execution. … and supporting business growth through new opportunities and tenders. Why Work for Merton Health? Join Merton Health to make a meaningful impact on healthcare delivery within the community. You'll work in a dynamic and supportive environment, collaborating with key healthcare providers and influencing strategic initiatives. Merton Health values … and report data accurately to support Merton Health and its partners, ensuring all key performance indicators are met. Performance Reporting: Prepare comprehensive reports showcasing service achievements and address any performance issues with prompt, effective solutions. Stakeholder Liaison: Collaborate with the Medical Director and Clinical Leads on clinical matters and more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience of managing a team of 10+ colleagues, including client and third parties. • Experience more »

effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously Supplying the relevant information required for service and financial management, supporting the head of department and teams by maintaining control schedules Running and collating reports which may include reports to the … will need to work in a coordinated and joined up way with colleagues across the CHC Clinical and MDT Teams function to ensure effective service delivery Person Specification Education/Qualifications Essential Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant … Essential Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/instructions to staff, customers and service users Effective team working Problem solving skills Ability to work without supervision. Able to work on own initiative within clearly communicated boundaries, organising and more »

cost and commercial management. We are looking to recruit an Associate Director with an MEP background to take on responsibility for end-to-end service delivery, often with respect to large and complex commissions. The role will ensure that client objectives are met through the delivery of … within a consultancy commercial environment· A track record of winning and delivering MEP cost consultancy work for blue chip clients.· Demonstrable experience of delivering service excellence to clients.· Excellent communication skills both verbal and written.· Good negotiating, influencing and communication skills to command professional respect at all levels is more »

servers, and communication systems, ensuring high availability and reliability.Collaborate with senior management and practice leaders to identify technology needs and provide solutions that enhance service delivery and client satisfaction.Drive innovation by staying abreast of emerging technologies and trends in the legal sector and assessing their applicability to the … including GDPR, HIPAA, and other legal industry standards.Ensure seamless integration and interoperability of IT systems across all departments and offices.Coordinate with external vendors and service providers to procure and maintain IT services and products.Implement training programs to ensure staff proficiency with the firm's technology tools and systems.ProfileThe CIO more »

part of the business development team to draft high quality facilities management responses to Invitations to Tender and the development of engineering and TFM service delivery models. Role Responsibility Supporting the Bid Manager and Sales Lead in provid... more »

to provide scoping, solutioning and estimation of the managed services effort required for Sales Opportunities. The Solution Principal is responsible for the presentation and delivery of the Customer Success value proposition and proactively supporting our Sales teams as we drive for ARR growth across the EMEA region. While the … discovery process to ensure that the prospect’s requirements are fully understood and included in the scope of works to be delivered by our delivery team. Responsibilities include: Partner with a team of Product Sales and Pre-Sales team to validate in and out of scope requirements and assist … as necessary Manage and prioritize Professional Services opportunities Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to Professional Service offerings based on prospect and scope Create value propositions and develop cost estimates for consulting efforts Manage and prioritize requests from both Account Management more »

of FCP services, we go the extra mile to make sure both you and the primary care network are fully supported to make the service a huge success. Please read what our employees have to say about us here: https://uk.indeed.com/cmp/Primary-Care-Physio … Support research and audit programmes to evaluate and improve the effectiveness of our FCP service. Streamline the pathway of care by providing a responsive service so that patients receive timely access to care. Leadership Lead, manage and contribute to service delivery. Implement all aspects of effective clinical governance … and CoP registered practicing Podiatrist. Desirable Completion of some level 7 MSc learning. Qualified injection therapist and/or independent prescriber Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

IT Service Transition Manager £43,524 - £52,565 (with an attractive employers’ pension contribution to the civil service pension scheme) plus an additional £4,052 London Weighting Allowance (if applicable) Location: Bootle/Cheltenham/London with flexible working options The challenge The Office for Nuclear Regulation (ONR … transport of radioactive materials. It’s a fast-moving world and you’ll be joining at an exciting and critical time. As our IT Service Transition Manager, you’ll make technological transformation happen across ONR. The role From AI chatbots to automation, ONR is changing – and you’ll be … the heart of the action. We’re introducing new and updated services and off-boarding legacy tech to deliver our 2025 strategy. As IT Service Transition Manager, you’ll make sure all services move smoothly in (or out) of use, whether it’s Cloud-related tech or Microsoft 365. more »

We seek an experienced and dynamic Service Delivery Director to lead service delivery operations for our customers. The successful candidate will be responsible for managing a 100+ member team and delivering world-class service to our clients in the media and broadcast arena. Job Summary … goal is to handle the Support team, which consists of L1 to L4 Support Engineers contributing to the Support System end-to-end. The Service Delivery Director will drive transformation and automation initiatives, leveraging cutting-edge technology and best practices to improve efficiency, drive transformational initiatives for continuous … improvement, reduce costs, and enhance customer satisfaction. The ideal candidate will possess strong leadership skills and a deep understanding of service delivery and automation methodologies. Responsibilities • Develop and implement strategies to improve service delivery processes and procedures, including incident, problem, and change management. Requirements: • Bachelor's more »

Job Title: STG Service Delivery ManagerDo you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?Do you have the experience to bring new ideas and approaches to … and management processes for new contracts leading to contract execution and then supporting the ongoing management of the account. Aon is currently recruiting a Service Delivery Manager to join our team in London. The Service Delivery Manager will be primarily responsible for:Processing new sales opportunities … team and are passionate about helping our colleagues and clients succeed.What the day will look likeAs the Strategy and Technology Group’s (STG’s) Service Delivery Manager, you will work with STG’s Risk team and Aon’s Legal, Compliance and Data Privacy teams to support STG’s more »

lead on small projects and/or large changes. Manage a portfolio of projects & changes. Deliver business requirements benefits, cost reductions and/or service improvements. Process Design - Provide Business Process design & documentation expertise. Test & Training - Test, Implement & Train - facilitate with System & User Acceptance Testing. Support the Business Partner … defining the HR Technology/Systems strategy. Provide leadership to Business Analyst & Functional Consultants & projects teams consisting of - BA’s, Infrastructure Analysts, Solution Designers, Service Delivery & Outsource partners. Lead Continuous Improvement for the BA team. Chair Business Change boards - qualify, prioritise & schedule the backlog of change requests & enhancements. … Payroll & T&A systems experience. Strong Analytical skills. Leadership - ability to lead Business Analysts & Functional Consultants & projects teams - BA’s, Infrastructure Analysts, Solution Designers, Service Delivery & external resources. IT Service Delivery & HR Systems Application support experience. Knowledge of how IT Applications - can maximise business advantage. Participating more »

IR35 – London This a 6-month assignment with a highly regarded Asset Management firm based in London. You will be providing IT support and service delivery to lead the BAU service operations functions and provide end-user support. You will also be providing support for the company … per day. You will also be required in the office 5 days a week. This is a role where you will be leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified more »

with the ability to build a future partnership case. Role & Responsibilities Based on the current team requirements, the role will comprise the following elements: Service delivery - Due diligence Being responsible for the overall delivery of complex tax due diligence assignments including leading on the provision of corporation … and tax due diligence projects; Building client relationships through engagements and proactively pursuing opportunities identified through due diligence assignments to support clients post deal. Service delivery - M&A structuring advice Leading on the provision of tax advisory structuring services to our clients, with responsibilities for successfully delivering complex … overall client relationship, scoping assignments tailored to client's needs, negotiating fees; Co-ordinating with the deal advisory team to provide a seamless client service on combined M&A projects both across other tax services but also combined with our financial reporting and other advisory service teams.; Ensuring more »

Enterprise Service Architect London or Manchester (hybrid) Competitive Salary plus benefits Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change … accurately captured in a quality and timely manner. Ensuring any modifications or transitions to the live operational environment are managed, planned and coordinated through Service architecture processes and activities to facilitate a smooth transition to live operation. Feeds into and supports Operational Change & Transition key performance indicators (KPIs), metrics … packages and related information demonstrating value and sound business outcomes. Owning and delivering end to end service architecture packages through robust planning and management (including RAID) ensuring that Service Design supports programmatic/project delivery dates Influencing the project/program and key stakeholders to ensure that more »