101 to 125 of 230 Permanent Service Delivery Jobs in London

integral part of the new, enlarged People Technology Team responsible for people related technology within AVEVA. The role will be leading the People Technology delivery team and will be responsible for the management of People Technology Functional Leads. Working closely with Global Process Owners (GPO’s) and People Services … is fit for purpose and provides a foundation to deliver an outstanding employee experience at AVEVA. ResponsibilitiesDay to day management of the People Technology Delivery Team.Responsible for key People Technology processes, including Workday change request management, ticket escalations and associated governance.Provide 3rd line support via Service Now, making … and raise cases with them as appropriate.Lead functional configuration changes/project as needed.Act as an expert advisor in all aspects of People Technology delivery and project work.Responsible for continuously improving the People Technology service delivery in all dimensions, including quality and speed of delivery.Using advanced knowledge more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … with C-level client executives to help shape their business transformation agenda enabled by Oracle ERP• Being involved in moulding, leading and supporting the delivery of large and complex Oracle ERP enabled business transformation programmes, such as System Integrations and Data Migrations. • Supporting and leading business development activities including … contributing to and presenting proposals/bids for future work• Undertaking quality reviews of in-flight programmes to ensure delivery on track to time, cost, quality, budget and benefits• Maintaining an in depth understanding of current Cloud technology industry trends• Supporting service development through ownership and management of more »

We are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager. The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and … Client Relationship Management: Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery. Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and … safety statistics, etc. Team Leadership and Supervision: Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery. Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager. Quotation Management: Produce and issue quotations for more »

or other estate-related area Assigned to a designated site. On occasion, may be required to work across other sites. Builds relationships with Site Service Managers (SSMs), QTS staff, stakeholders and external service providers and contractors, to support the delivery of services in a professional, timely manner. … North West London NHS Foundation Trust (CNWL). Established in 2017, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings. Our values are: Communication Client Centric Heart Integrity Innovation We … the right thing for the benefit of all. We openly share ideas and knowledge, always striving for growth and improvement. Job description Job responsibilities Service Delivery Uses Computer Assisted Facilities Management (CAFM) system to access work requests and feedback on job status. Ensures own work is carried out more »

strategic planning and maintain alignment of projects, with both RGA's strategic direction, application architecture, and IT policiesDevelop and maintain effective business relationships, coordinating service delivery in line with negotiated Service Commitments.Manage the business partner's application portfolio by understanding and communicating needs to internal IT project more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. This is a hands-off … across the estate. Key responsibilities include: Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity … relationships and collaborate with suppliers and partners when making technology-related decisions. Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. You may be called upon to support the delivery of major Infrastructure Improvement Programmes more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … experience.The RoleCommunicating compelling and well thought out solutions for Oracle Enterprise Performance Management (EPM) in response to complex client problems.Supporting business development and project delivery activities across clients from multiple industries. System design and delivery, including release management, integration management, data migration strategy and management.Defining an overall Enterprise more »

fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll Do Reporting to the Head of Programme Delivery - Europe, the Aviation Programme Manager is responsible for leading projects to deliver aviation connectivity products and services based on Inmarsat’s Ka-band Global … band EAN solutions. Working with regional airline clients, partner and supplier organisations and internal teams, the Programme Manager will ensure a structured and focused delivery according to industry standard project and programme methods and protocols. The day-to-day Leading the delivery of aviation programmes and projects for … L-Band and EAN services Management of overall project/programme schedule and dependencies between all interconnected streams Customer focal point for project implementation, delivery and acceptance Managing aircraft modification and embodiment projects collaborating closely with airline engineering departments, MROs and Part 21 Design and Production Organisations Managing system more »

of accelerated and sustained growth, both nationally and internationally. As a pivotal team member, you will play a vital role in ensuring the seamless delivery of our services. Innovation and continuous improvement are at the core of our business. We work closely with academia & industry professionals on R&D … projects to leverage the latest technologies and enhance our business processes, improving the service offering for our customers and making us leaders in our market sector. The ideal candidate possesses a strong commercial understanding, demonstrates adaptability to rapid changes, and keen attention to detail. A strong foundation in administration … Time to Unwind: Enjoy generous annual leave of 23 days plus 8 bank holidays , with an extra day for the first 2 years of service, allowing you to recharge and explore life beyond work. Roles and Responsibilities: Scheduling, planning and coordination of resources such as but not limited to more »

leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in … maintenance of a comprehensive configuration management database (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the accuracy and completeness of configuration information. Skills/Experience required 2+ years within a Service … Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers more »

large and varied workload and demonstrate high levels of self-organisation. In-Depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery Excellent interpersonal skills, able to effectively communicate with and influence both internal and external stakeholders, up to and including C-Suite. Snippet more »

the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorates teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we … essential. Experience of policy, crisis management and or intelligence analysis/operational work is desirable. Overall, this job offers an excellent combination of initiative, service delivery and policy work covering the full range of Londons city operations. The job will involve weekend working on a rotating basis and … understand requirements, gathering extra information when needs are not clear Represents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience of managing a team of 10+ colleagues, including client and third parties. • Experience more »

success and consistency. Balance this by supporting process improvements that help streamline and allow for better focus on sales or clients. Provide input into service line products, product pricing methodology, and future trends or tactics that should be reviewed internally. Participate in monthly pipeline calls to ensure team alignment … to challenges, needs and requirements identifying root causes, providing effective solutions in a timely manner to ensure that traction, progress, and confidence is maintained Service Excellence - dedicated to meeting, enhancing and at time exceeding clients expectations, ensuring excellence in service delivery are achieved through the right solution … well as team and personal goals. Utilisation process and tools to drive improved sales. Coordinate solutions resources across geographies to ensure quality of proposed service offering Accountable Leader through the solution process, coordinating, providing insight and partnering with service line subject matter experts to ensure the latest and more »

high-impact situations. Your expertise will drive measurable improvements in corporate performance, cost reductions, revenue growth, and profitability across diverse industries. Key Responsibilities: • Client Delivery: Structure and lead client engagements, delivering significant savings and meeting/exceeding client expectations. • Cloud Strategy Implementation: Develop and execute cloud strategies for private …/public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and more »

potential. We additionally provide extensive commercial services which include Dilapidations, Lease Advice and Pre-acquisition surveys. We pride ourselves on the quality of our service to our clients and enjoy long term relationships them. We are a sector focused business actively operating and investing in Commercial, Residential, Education, Sports … legal and financial matters that arise during the project. Overview Of Role The newly appointed Associate/Senior Associate will be responsible for the delivery and growth of all School and Academy works within the South East Region, which will be delivered from the London Office. This person will … lead, manage and deliver the agreed annual and medium-term business plan for the service offerings associated to the strategic growth of the national team. Services will include building surveying, project management, mechanical and electrical consultancy, sustainability consultancy, health and safety and contract administration duties. Business development will be more »

relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall IT service management capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and … documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge more »

customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the … globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to … and technology services to deliver client and shareholder value". The function is responsible for ensuring a resilient and robust operating environment and improving service delivery to the business units through Transaction Cycles and driving a more commercial mindset across the Group.About CIB Chief Data OfficeCIB Chief Data more »

and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize service delivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead … metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with more »

to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … be responsible for leading a portfolio of services for customers. Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies. Provide strong and effective commercial and financial leadership and insight, ensuring budgets more »

who is not a developer but is highly comfortable working with technology. The holder will have an opportunity to make a real contribution to delivery and operational efficiency at Regent College London. Specific duties and responsibilities Oversee the day-to-day operations of the Student Information System, ensuring it … on system improvement and integration projects. EDUCATION & PROFESSIONAL QUALIFICATIONS Essential: Educated to degree level or equivalent experience. Desirable: Relevant professional certifications in areas of service delivery, change management, project management. more »

are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team. For over 25 years, our operations have spanned across five … delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics … ability to generate revenue. Instrumental in both developing the right expertise for strategic programs and harnessing in-house talent, they are entrusted with profound service delivery responsibilities. This executive role mandates a deep fusion of technical, functional, and leadership expertise, leading a high-performing team of internal consultants more »

to access a range of services and activities in their local communities. The role will build collaborative relationships with GP practice staff, including the delivery of social welfare advice training to enable them to identify and connect people experiencing hardship with the support they need to improve their circumstances … and prevent problems developing into issues of hardship and crisis. The role will help shape the Bromley by Bow Centres Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally. You may also have experience in the following: Social Welfare, Social Liaison, Social … Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc. REF more »

manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of … clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. … successfully into systems prior to product/production release. Security architecture – creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. more »

tools, technologies, and workflows. The ideal candidate will be highly empathetic, collaborative, organized, analytical, and be expected to partner effectively with other business and service units.Azure Cloud AI Engineer Responsibilities:- Design, develop, and implement cloud-based AI solutions using Azure services. - Collaborate with data scientists, developers, project managers, and … s or Master's degree in Computer Science, Software Engineering, or a related field. - Proven evidence of hands-on experience in software engineering, software delivery, and solution architecture. - Experience with secure software development life cycle methodologies (e.g., Agile) and knowledge of current industry best practices for technology. - Strong experience … storage (e.g., Data Lake, Cosmos DB, Microsoft SQL Server, etc.) in broader solutions. - Experience in deployment and functionality of container services (e.g., Azure Kubernetes Service). - Good understanding of cloud security best practices, including encryption, certificate management, and network security. - Proficiency with presentations and leading discussions with stakeholders and more »