26 to 50 of 439 Permanent Services Delivery Manager Jobs in London

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Stakeholder engagement and management Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management … Experience in delivering Software Development, Dataor Cloud Migration projects GDS experience required Knowledge of Cloud technologies Agile experience and experience inrunning Agile projects Software Delivery Life Cycle experience (SDLC) Additional Information Location: This role can be delivered in a hybrid nature from one of these offices Belfast, Birmingham, Manchester more »

Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. … offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each … formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the more »

Role : End User Services Operations Manager Location : West London – hybrid Salary : £70,000 – 85,000 + benefits We have a great opportunity with one of our FTSE100 clients looking for an End User Services Operations Manager to join them during an exciting … for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by engaging with key stakeholders … to understand and shape business requirements for the short and long term Ensure that services and key processes meet SLAs Monitor and maintain end user systems and networks in line with required accreditations Use a strategic lense to ensure that the approach to delivering services takes the best more »

and Continuous Improvement? Here at ARM we are recruiting for a full time permanent Service Transition Manager for a global IT services and consultancy client of ours. The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for our … client. As the Service Transition Manager you will engage throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are designed, configured, and transitioned utilising a standard approach and acceptance criteria. As a Service Transition Manager you will be experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal support functions in the on-boarding of services to ensure a positive customer experience and an efficient ongoing delivery of the more »

Opportunity- Forensic Testing Compliance ( Delivery Manager ) Location- London • The role requires a presence on client premises for all weekdays (5 days). Description This role is part of the corporate and forensic compliance team and works closely with stakeholders to conduct risk assessments, deep-dive analysis … law, business management or related field. • Strong understanding of the regulatory landscape in the US, UK, or APAC. • In-depth understanding of the financial services industry predominantly asset/wealth management firms, investment banks, private equity firms, and broker/dealers. • Knowledge of financial instruments including equity, fixed income more »

Head of Clinical Services (Registered Manager) Health Now are a Central London based mental health care provider recently regulated with CQC to provide tailored support to individuals within hospital or home settings nationally, specialising in Nurse Led care packages for the most complex and vulnerable people … where we are awaiting registration with Care Inspectorate Scotland. This is an exciting opportunity to join a rapidly growing organisation as we develop our services across the whole of the UK, where there will be development opportunities for the right individual. We are preferably looking for a dedicated mental … Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also be the Head of Clinical Services responsible for the quality of care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for more »

The role The day-to-day operations of the estate's hard services fill up much of your time and you'll take pride leading your service providers to ensure we maintain the most efficient systems and safe working environment. Responsible for managing the delivery of an effective … colleagues in Property Management, support functions and the wider Real Estate business • Monitor works conducted/service provided by suppliers • Audit and inspect supplier delivery • Measure and report supplier performance against agreed SLAs • Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services … safety systems, vertical transportation equipment and public health systems • Work effectively with a range of specialist consultants to deliver agreed outcomes • Procure goods and services, following procedures and policies • Develop, agree and manage capital replacement programmes • Prepare management reports for a variety of stakeholders and attend/chair management more »

Service Manager, £450pd, Fostering, Havering Pertemps are recruiting for a qualified and experienced Service Manager. The Service Manager will be responsible for 2 teams (managers), supervisory of the Fostering Panel, management and support of Carers (including out of hours Carers), care proceedings, and reporting … on performance management. Responsibilities: Manage and oversee staff to ensure effective delivery of services to children, young people, and their families. Lead and monitor staff in ensuring robust recording of information on relevant systems and databases. Lead on the recruitment, training, assessment, and ongoing support of potential Foster … t the role for you, contact us about other roles including IRO, BIA, MASH, LAC Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager more »

The ECAR Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have team leadership experience and a professional background in the Class Action and Restructuring industry to successfully manage … Mon - Fri Job Responsibilities: Serves as the primary liaison with key client representatives in the United Kingdom with the goal of owning the service delivery relationship for these clients; Drives overall client satisfaction through effective coordination and communication of client deliverables; Leads project team of Associate Project Managers, Project … and mentoring to new hires and current employees; Instills confidence with the client and serves as a primary public face of Epiq’s service delivery offering. Job Requirements: A solid understanding of Class Action and Restructuring support industry. Two or more years of experience in project management positions with more »

The Role: This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to work closely with others within the Service Excellence, Design, and Transition department from pre-sales through to delivery, go-live & decommission. Supporting the on-boarding of services as well as the on-going delivery of services will also be a crucial part of this role to ensure customer experience remains up to standard. Responsibilities: Service Design : Supporting the Service Excellence Director in the development … to ensure support readiness, reporting progress to key stakeholders, and ensuring all commercials, support and financial documentation is in place for the continued successful delivery of the service in accordance with the agreed processes, policies, and artifacts. Service Readiness: Development of service readiness plans, obtain sign off from Service more »

Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant … digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically excellent, with a strong background in IT support … IT infrastructure and service management, combined with project management skills and the ability to lead and inspire a team. Key Responsibilities: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service delivery systems, including changing ticketing more »

retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions. Job Description We’re recruiting for a Senior Product Delivery Managerto join us. We’re offering a competitive base salary and strong benefits package. What you'll be doing: Acting as the product owner … Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership more »

Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings with the vendor services the firm provides to our clients. KEY SKILLS AND EXPERIENCE Experience in a broker dealer environment with a deep knowledge of Exchange Traded Derivatives … and the trade lifecycle, including delivery and expiry experience. An understanding of the CASS rules and how they are applied to Exchange Traded Derivative. An understanding and experience of transaction reporting (MIFID and EMIR) from both a client and delegated perspective. Vendor management experience (both back office and front more »

client teams in the technology industry is looking for an Service Transition Manager . You will have end-to-end event delivery expertise which will include sourcing, negotiating, contracting, programme planning, on-site event management, budget management and final reconciliation. You will work on a variety … a valuable contribution in uplifting the capability of the client's Service Management Team. You will be part of the CDS World Class Live Services team. This is a team of 16+ people who are consulting on a long term vision whilst implementing quick initiatives to alleviate pain points … and reduce reliance on the CDS Delivery Programme. You will be assisting the client in transitioning new applications from a project delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service more »

management and modernisation forward so that enterprises can focus on innovation. The Role: As Project Specialist you will be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on … time and within budget utilising project management disciplines, standards, and industry best practice. Your role will be to deliver a range of services, including (but not limited to): • Use standard project management disciplines to plan, implement and deliver projects to scope, on time and within budget, with low risk … ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. • Leverage the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards within challenging conditions and timescales. • Provide control and tracking documentation for all projects to more »

head our Service Desk function and lead our European IT Service Desk teams. In this role, you will be instrumental in ensuring the smooth delivery of top-quality IT support services to our internal customers. Based in our London Head Office, you will embark on an exciting journey … to enhance our support services to a global standard. As the European Service Desk Manager, you will lead efforts to unify Service Desk teams across Europe, fostering a collaborative culture and operational excellence. Your responsibilities will include overseeing daily operations, refining processes, and promoting a proactive … customer-centric approach. With a focus on continuous improvement, you will spearhead initiatives to enhance our service delivery capabilities and stay abreast of industry trends. What You'll Be Doing: European Team Management: Lead and unify Service Desk teams, setting clear goals and fostering a high-performance culture. European more »

We are looking for a Manager to join our national Tax Reporting & Strategy (TRS), Tax Technology team. You would be working to help clients’ tax functions deliver and manage corporate tax and reporting through the deployment and implementation or technology solutions as part of a wider agenda … and reporting process that could be resolved using technology and then seeing through those ideas from inception to completion by managing the implementation and delivery of the relevant technology solution/s. This may be in isolation but will frequently be part of a wider roadmap of activities as … technical understanding of Tax and/or Finance. Excellent communication skills and stakeholder management. Preferred CTA, ACA or equivalent qualification Experience working with Financial Services businesses and/or Large Corporates Experience of implementing tax specific technology solutions Experience of data analytics, RPA, and/or data visualisation solutions. more »

Able to confidently discuss and demonstrate the power of their network. Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate and up to date … Responsible for identifying customer training requirements and providing in-person training where required. Skills & Qualifications Proven experience in a Customer Success Management/Service Delivery role in the communications domain. Passionate about satellite technology and comfortable with technical lingo. Excellent People and relationship management skills. Able to multi-task more »

The Senior Cloud Architect position is a leadership position within the organization that is responsible for managing multiple consulting and delivery projects, teams/programs. The Senior Architect provides consulting and delivery assurance of services for clients through a range of internal and external functions. The position … Architect is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction … transition phase is executed according to the Enterprise Modernization portfolio guidelines and that the assigned Delivery Manager/Service Manager is provided the knowledge required to deliver the engagement effectively Facilitate internal communication and assembling a solution delivery team for new engagements more »

of the role include: Design, develop, implement, and review performance metrics to monitor service quality, identifying areas for improvement. Lead and optimise client service delivery processes, ensuring alignment with strategic objectives and KPIs. Produce and present comprehensive reports and analyses on team performance, client satisfaction, and service delivery outcomes. Engage with IT and systems development to enhance service delivery platforms and client interfaces. Offer expertise in global immigration matters, providing solutions and guidance to teams and clients. Drive continuous improvement initiatives, fostering innovation in service delivery methods. Collaborate cross-functionally to ensure seamless service integration … and client support across different jurisdictions. Skills required: Sound knowledge of global business immigration. Proven experience in client service delivery, preferably within a global consultancy or immigration services environment. Strong analytical skills and proficiency in creating and interpreting reports, graphs, and performance metrics. Excellent IT skills, including in more »

Allen Lane is delighted to be supporting the London Borough of Hounslow in the permanent appointment of two Project Delivery Managers in their Digital & IT Service. These roles are key in supporting them through their transformation journey to harness innovation and user-centered design to improve the services … borough. Please note that this is a hybrid role and office attendance will be required 1 day per week. The role As a Project Delivery Manager you will : Work as part of a team that manages the delivery of digital and IT projects and programmes. … the project implementation, including matrix management of a variety of resources and third parties and ensure there are measures in place to evidence that delivery meets agreed quality. Ensure that risks, assumptions, issues, decisions and dependencies are tracked and managed, and that any likelihood of deviation from plan outside more »

Agile Programme Manager About Tecknuovo Tecknuovo is an award-winning technology delivery partner and one of the UK's fastest-growing companies, ranking on the Sunday Times 100 for two years running. We're a fast-paced and creative team who work across our HQ hubs … Programme Manager at Tecknuovo co-ordinates and manages our portfolio of customer engagements. These engagements are typically highly complex products and services being delivered by one or more teams, at times with a high degree of risk. Each of these engagements can require a bespoke, iterative … and flexible approach to help ensure successful customer outcomes. Working within Delivery as a Agile Programme Manager is incredibly varied and critical for the running of Tecknuovo. The Agile Program Manager helps to set the tone for our approach, developing and improving standards more »

+ Mobile + Laptop + Excellent Contributory Pension + Bonus + 33 Days Holiday Inc Bank + Life + Great Company Benefits Industry: Security Services/Security Solutions/Security Guarding YOU MUST HAVE EXPERIENCE IN SECURITY SERVICES/SECURITY SOLUTIONS FOR THIS ROLE Employer - Highly reputable national … destination and therefore experience of high security site management, counter terrorism knowledge, Martin's law knowledge, experience of working with the police and emergency services for both planned and reactive partnership work is highly advantageous. Your role will be to manage the officers and the day to day operations … managing teams. Proven client relationship management You will have worked on a variety of demanding and detail orientated projects with demanding time frames for delivery on time. Strong leadership skills to lead from the front and inspire. Excellent interpersonal skills and the ability to communicate at board level with more »

Job Title: Director – Contracts and Compliance Services (CCS - UK) Location: London Reporting to: Vice President CCS Role Summary: Integreon is looking for a Director to support the Global Delivery Lead for Managed Services in the CCS business unit, organizing and overseeing the daily operations of the UK … be an advantage), but awareness of the impact of LegalTech on our industry and a desire to help drive technology-driven innovation in our services are essential. The role requires a broad range of capabilities, which in summary include: A deep understanding of corporate contracts management processes and typical … LegalTech vendors. Strong team and operational leadership skills. Client-centric values. The ability to lead contracts management engagements and provide relevant technical coaching to delivery teams. A focus on efficiency, continuous improvement and innovation in contracts management processes. Responsibilities & Duties: Support the CCS Global Managed Services Delivery more »

Data Project Manager - Financial Services A Financial Services organisation based in London is seeking a Project Manager to work on their data assets team, managing their agile backlog supporting this area of the business. This role will be part of a remit … within budget. You will: Liaise with relevant stakeholders to identify, create, challenge, and seek approval for all aspects of the project requirements. Demonstrate the delivery but creating appropriate documents. Ensure project deliveries are managed to time and budget. Work with any aligned projects to manage dependencies. Escalate any risks … milestones, status, resource requirements. Work with PMO for adherence to corporate governance throughout the lifecycle. You will have: Strong project management experience within Financial Services, particularly with delivering projects over $1m Experience in managing complex project deliveries. Experience across the full project lifecycle. Excellent communication and interpersonal skills. Strong more »