51 to 75 of 539 Permanent Services Delivery Manager Jobs in London

IT Service Desk Manager Role: To manage and own the Service Desk function of the IT Services Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and all customers on a personal … basis, to ensure excellent service delivery Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers Skills, Knowledge and Experience: Essential: ITIL Foundation accreditation 2-3+ years of Service Desk management experience in a busy MSP environment 5+ years of Support … skills Good overall understanding and broad knowledge of emerging IT systems and technologies Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master Advanced Windows Server, Cloud and networking technical support and project experience ISO 27001 understanding at more »

client teams in the technology industry is looking for an Service Transition Manager . You will have end-to-end event delivery expertise which will include sourcing, negotiating, contracting, programme planning, on-site event management, budget management and final reconciliation. You will work on a variety … a valuable contribution in uplifting the capability of the client's Service Management Team. You will be part of the CDS World Class Live Services team. This is a team of 16+ people who are consulting on a long term vision whilst implementing quick initiatives to alleviate pain points … and reduce reliance on the CDS Delivery Programme. You will be assisting the client in transitioning new applications from a project delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service more »

Our Tax Compliance team is a leading provider of technology enabled compliance and integrated advisory services, working across an unrivalled range of prestigious clients. The variety of work, size of our team and focus on learning and development brings about opportunities to specialise in particular industries or technical areas. … innovation. Together, we produce technical excellence, innovative solutions and an outstanding client experience. Our specialist private equity fund compliance team is responsible for the delivery of tax reporting for some of the largest and most complex funds in the UK. This diverse and interesting client base provides an excellent … directly to clients; ATT, CTA, AAT or ACA qualified; Demonstrated ability to lead and develop teams both technically and in all aspects of quality delivery; Excellent interpersonal skills both oral and written. Experience in client management and relationship building more »

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients … locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role and Responsibilities As a successful Senior Service Manager in IBM CIC, you will lead a team of technical experts to ensure the formulation, development, and implementation of projects that meet and … direction that quickly builds credibility and influences as a trusted advisor. Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success. Required Technical and Professional Expertise Leads a project more »

head our Service Desk function and lead our European IT Service Desk teams. In this role, you will be instrumental in ensuring the smooth delivery of top-quality IT support services to our internal customers. Based in our London Head Office, you will embark on an exciting journey … to enhance our support services to a global standard. As the European Service Desk Manager, you will lead efforts to unify Service Desk teams across Europe, fostering a collaborative culture and operational excellence. Your responsibilities will include overseeing daily operations, refining processes, and promoting a proactive … customer-centric approach. With a focus on continuous improvement, you will spearhead initiatives to enhance our service delivery capabilities and stay abreast of industry trends. What You'll Be Doing: European Team Management: Lead and unify Service Desk teams, setting clear goals and fostering a high-performance culture. European more »

head our Service Desk function and lead our European IT Service Desk teams. In this role, you will be instrumental in ensuring the smooth delivery of top-quality IT support services to our internal customers. Based in our London Head Office, you will embark on an exciting journey … to enhance our support services to a global standard. As the European Service Desk Manager, you will lead efforts to unify Service Desk teams across Europe, fostering a collaborative culture and operational excellence. Your responsibilities will include overseeing daily operations, refining processes, and promoting a proactive … customer-centric approach. With a focus on continuous improvement, you will spearhead initiatives to enhance our service delivery capabilities and stay abreast of industry trends. What You'll Be Doing: European Team Management: Lead and unify Service Desk teams, setting clear goals and fostering a high-performance culture. European more »

IT Service Desk Manager Role: To manage and own the Service Desk function of the IT Services Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and all customers on a personal … basis, to ensure excellent service delivery Responsible and accountable for the daily operational running of the service desk t... APCT1_UKTJ more »

The Senior Cloud Architect position is a leadership position within the organization that is responsible for managing multiple consulting and delivery projects, teams/programs. The Senior Architect provides consulting and delivery assurance of services for clients through a range of internal and external functions. The position … Architect is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction … transition phase is executed according to the Enterprise Modernization portfolio guidelines and that the assigned Delivery Manager/Service Manager is provided the knowledge required to deliver the engagement effectively Facilitate internal communication and assembling a solution delivery team for new engagements more »

The Senior Cloud Architect position is a leadership position within the organization that is responsible for managing multiple consulting and delivery projects, teams/programs. The Senior Architect provides consulting and delivery assurance of services for clients through a range of internal and external functions. The position … Architect is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction … transition phase is executed according to the Enterprise Modernization portfolio guidelines and that the assigned Delivery Manager/Service Manager is provided the knowledge required to deliver the engagement effectively Facilitate internal communication and assembling a solution delivery team for new engagements more »

of the role include: Design, develop, implement, and review performance metrics to monitor service quality, identifying areas for improvement. Lead and optimise client service delivery processes, ensuring alignment with strategic objectives and KPIs. Produce and present comprehensive reports and analyses on team performance, client satisfaction, and service delivery outcomes. Engage with IT and systems development to enhance service delivery platforms and client interfaces. Offer expertise in global immigration matters, providing solutions and guidance to teams and clients. Drive continuous improvement initiatives, fostering innovation in service delivery methods. Collaborate cross-functionally to ensure seamless service integration … and client support across different jurisdictions. Skills required: Sound knowledge of global business immigration. Proven experience in client service delivery, preferably within a global consultancy or immigration services environment. Strong analytical skills and proficiency in creating and interpreting reports, graphs, and performance metrics. Excellent IT skills, including in more »

Agile Programme Manager About Tecknuovo Tecknuovo is an award-winning technology delivery partner and one of the UK's fastest-growing companies, ranking on the Sunday Times 100 for two years running. We're a fast-paced and creative team who work across our HQ hubs … Programme Manager at Tecknuovo co-ordinates and manages our portfolio of customer engagements. These engagements are typically highly complex products and services being delivered by one or more teams, at times with a high degree of risk. Each of these engagements can require a bespoke, iterative … and flexible approach to help ensure successful customer outcomes. Working within Delivery as a Agile Programme Manager is incredibly varied and critical for the running of Tecknuovo. The Agile Program Manager helps to set the tone for our approach, developing and improving standards more »

+ Mobile + Laptop + Excellent Contributory Pension + Bonus + 33 Days Holiday Inc Bank + Life + Great Company Benefits Industry: Security Services/Security Solutions/Security Guarding YOU MUST HAVE EXPERIENCE IN SECURITY SERVICES/SECURITY SOLUTIONS FOR THIS ROLE Employer - Highly reputable national … destination and therefore experience of high security site management, counter terrorism knowledge, Martin's law knowledge, experience of working with the police and emergency services for both planned and reactive partnership work is highly advantageous. Your role will be to manage the officers and the day to day operations … managing teams. Proven client relationship management You will have worked on a variety of demanding and detail orientated projects with demanding time frames for delivery on time. Strong leadership skills to lead from the front and inspire. Excellent interpersonal skills and the ability to communicate at board level with more »

Job Title: Director – Contracts and Compliance Services (CCS - UK) Location: London Reporting to: Vice President CCS Role Summary: Integreon is looking for a Director to support the Global Delivery Lead for Managed Services in the CCS business unit, organizing and overseeing the daily operations of the UK … be an advantage), but awareness of the impact of LegalTech on our industry and a desire to help drive technology-driven innovation in our services are essential. The role requires a broad range of capabilities, which in summary include: A deep understanding of corporate contracts management processes and typical … LegalTech vendors. Strong team and operational leadership skills. Client-centric values. The ability to lead contracts management engagements and provide relevant technical coaching to delivery teams. A focus on efficiency, continuous improvement and innovation in contracts management processes. Responsibilities & Duties: Support the CCS Global Managed Services Delivery more »

Corporate Groups Travel Manager - Hybrid Role - London office - Up to £50k basic plus commission Corporate Groups Travel Manager Role Overview As Corporate Groups Travel Manager, you will have a diverse and varied role. Ultimately you will be responsible, independently and as part of a team, for the successful delivery of event and group travel across key clients. This role is hands-on and includes a wide variety of opportunities for individual growth and … with the Event Team on multiple projects ranging form 50-person offsites to conferences attended by 1000+ delegates, delivering the highest level of travel services to ensure the successful delivery of an overall project. Corporate Groups Travel Manager Manager Skills and Knowledge more »

Corporate Partnerships Manager London, NW1 About the Roundhouse The Roundhouse is an iconic music and arts venue in Camden. Since the 1960s weve opened up space for creativity to empower people and communities - day in, night out. Were on a mission to raise the creative potential of … marketing and advertising assets, ticketing and hospitality. You will also develop and implement robust and detailed stewardship and cultivation plans to ensure the smooth delivery of each partnership and manage corporate partnership income and expenditure. Additionally, you will: - Oversee the internal project management of the Corporate Partnership - Line manage … rewarding role as a Corporate Partnerships Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. more »

+ Mobile + Laptop + Excellent Contributory Pension + Bonus + 33 Days Holiday Inc Bank + Life + Great Company Benefits Industry: Security Services/Security Solutions/Security Guarding YOU MUST HAVE EXPERIENCE IN SECURITY SERVICES/SECURITY SOLUTIONS FOR THIS ROLE Employer - Highly reputable national … destination and therefore experience of high security site management, counter terrorism knowledge, Martin's law knowledge, experience of working with the police and emergency services for both planned and reactive partnership work is highly advantageous. Your role will be to manage the officers and the day to day operations … managing teams. Proven client relationship management You will have worked on a variety of demanding and detail orientated projects with demanding time frames for delivery on time. Strong leadership skills to lead from the front and inspire. Excellent interpersonal skills and the ability to communicate at board level with more »

our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making confident decisions under pressure, good at coordinating between internal and client teams … wherever necessary. The successful candidate will have a key role within the business overseeing services for its clients throughout Europe. Day to day the Technical Product Manager will: · Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application … and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles Support the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem management etc. more »

our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making confident decisions under pressure, good at coordinating between internal and client teams … wherever necessary. The successful candidate will have a key role within the business overseeing services for its clients throughout Europe. Day to day the Technical Product Manager will: · Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application … and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles Support the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem management etc. more »

Project Manager, Creative Services Location: London, UK Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world … a distinct brand that is led by David Kassler, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey … founded over 120 years ago and proudly counts nearly 72,000 employees around the world. Job Description The Project Manager , Creative Services, will manage the overall planning, control, status reporting and delivery of a low to moderately complex project to ensure that project goals and more »

partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. … up with client meetings, propositions and proposals as appropriate. Your excellent leadership skills will also be brought to bear in the management of the delivery team, where you will be responsible for fostering the development of the team’s capabilities and expertise in line with client needs and market … out into new areas as well as farming existing accounts; Deal-sizes probably in the region of £500K - £10M in areas such as project services, consulting services, managed services and/or IT outsourcing; Networking, prospecting and lead/pipeline generation; Bid management, deal-shaping, proposal writing more »

AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally. We help our clients manage the critical elements of their business - its people and its finances - by providing resources and technology that ensure things run smoothly no … of everything we do. Does AAB sound like a good fit for you? We currently have an opening for a Corporate Tax Assistant Manager/Manager to join our International & Large Corporate team. THE ROLE CORPORATE TAX MANAGER/ASSISTANT MANAGER … UK and overseas compliance and international tax advisory work preferred Successful management of international and large corporate projects from engagement and onboarding, through to delivery on time and on budget and with follow up and feedback Professional, technical and pro-active approach to delivering tax advice to clients THE more »

thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a … team is accountable to the UK CEO/Board for effective and efficient implementation of Vodafone UK’s strategy, along with overseeing enterprise-wide delivery performance. The Senior Manager, Transformation & EPMO is a pivotal senior leadership role within the Strategy Execution team. They are accountable for … spearheading an organisation-wide Business Transformation Programme and overseeing the Vodafone UK (VFUK) Enterprise Portfolio Management Office (EPMO), aimed at enhancing delivery capabilities, fostering consistency, and promoting transparency across the enterprise's portfolio of capital investments. This pivotal role will implement the VFUK Business Transformation Programme. Collaborating closely with more »

new digital products and services. We operate globally with offices in the UK, New York, and Dubai. Our digital due diligence and digital transformation services have been recognised by the private equity community with several awards. Most recently, we have been named the Value Creation Advisory Firm of the … experience of: Degree in business or information technology related field or equivalent commercial experience At least 5 years of experience in Product Management and Delivery, including digital transformation programmes, with a firm understanding of product management, agile methodologies, and architectural and engineering principles Ideally at least 2 years of … experience in a consulting organisation, with the ability to navigate the nuances of product delivery in a consultant/client relationship Experience of working in a project-based environment, liaising with customers throughout the entire product and solution delivery lifecycle Comprehensive Agile delivery experience in a project more »

new digital products and services. We operate globally with offices in the UK, New York, and Dubai. Our digital due diligence and digital transformation services have been recognised by the private equity community with several awards. Most recently, we have been named the Value Creation Advisory Firm of the … experience of: Degree in business or information technology related field or equivalent commercial experience At least 5 years of experience in Product Management and Delivery, including digital transformation programmes, with a firm understanding of product management, agile methodologies, and architectural and engineering principles Ideally at least 2 years of … experience in a consulting organisation, with the ability to navigate the nuances of product delivery in a consultant/client relationship Experience of working in a project-based environment, liaising with customers throughout the entire product and solution delivery lifecycle Comprehensive Agile delivery experience in a project more »

in empowering creativity and driving positive change, then apply today! The Role As a Senior Programme Manager, you will lead the delivery of a high-quality career development programme for creative freelancers and entrepreneurs aged 18 30 years. Overseeing the day-to-day operations of our … sustained employment within the creative industries. You will develop the Creative Freelancers and Entrepreneurs Strategy, embedding the voice of young people within programme planning, delivery and evaluation. You will ensure that opportunities complement and enhance our existing creative offering. Additionally, you will: - Oversee the Workspace team - Manage the Freelancers … rewarding role as a Senior Programme Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. more »