26 to 50 of 50 Permanent Technical Support Jobs in London

and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »

made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. We are looking for Technical Support representatives in London for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This … position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As … a Technical Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working more »

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM Technical Support Engineer you will provide provide first-class end user support and be an escalation point for the help desk team. Another … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »

client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM Technical Support Engineer you will provide provide first-class end user support and be an escalation point for the help desk team. Another … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »

3rd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking … Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in more »

Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »

Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »

Technical Support Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Consultant onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking for individuals from hands-on … technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you.. Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to maximum of 30 days after … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technical support to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »

Data Analysis | Database | Technical Support | 3rd Parties | SW Licenses Salary: £35,000 Location: Onsite Monday to Friday - W14 (Kensington) Job Type: Permanent, Full-time My client based in Kensington are looking to recruit a Data and System Support candidate for their internal team. The role will be … a mixture of data analysis, reporting writing and software/systems support. The role: Support staff in their use of data and other systems provide up to date training as required, ensuring software is used accurately and in a standardised manner by all. Produce and manage reports upon request more »

Technical Support Engineer - Based in Sutton £30000-£40000 + Benefits Leading IT Managed Service Provider are looking for a Technical Support Engineer to join the team and work a wide range of private and public clients across the South-East. This role would suit a Technical Support Engineer with extensive knowledge of the IT market and someone who us currently at 2nd or 3rd line level. Skills required for The Technical Support Engineer 5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations, and remote technology. Ideally … hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner. Technical knowledge to include Windows Server (Apply online only), Firewall and Switches, Microsoft 365. Full driving more »

EHV Technical Support About the Role: Our esteemed client is seeking a dedicated EHV Technical Support to join their team. This role is essential for ensuring quality assurance and compliance in new EHV installations. The successful candidate will work closely with the design team during the … design stage and support the operational project teams during the installation stage. Key Responsibilities: Collaborate with the design team to analyse products and systems during the design stage. Supervise the installation of cables. Monitor and audit cable and jointing teams to ensure compliance and quality standards. Conduct pre-works more »

Funds among their clients. The organisation is continuing to grow and as a consequence there is the need to hire an additional entry level Technical Application Support Engineer. You will be offered extensive support and training with the opportunity to progress into other technical teams within … Programming in any language, and you will have the desire and ability to learn about the type of trading and financial products the applications support The business also operates on an AWS Cloud Platform and you will be given training and exposure on this also. THE ROLE: Monitoring the … organised, responsible and not afraid to ask questions or pick up the phone to clients Enjoy both the responsive and proactive elements of the support role Enjoy solving complex problems Strong Technical ability for complex issue resolution and prioritisation Ability to work as part of a team and more »

Senior Tier 3 Technical Support Engineer Salary : £90,000 £110,000 Location UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 Technical Support Engineer to be based in the UK covering London. The … numerous other awards from the storage analyst and storage press community. The position requires a willingness to work one Saturday per month. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help … maximise their satisfaction. Diagnose technical field issues down to the root cause. Represent the company in a professional manner to customers and partners. Actively contribute to the the configuration, layout and management of company products. Work directly with development teams for problem resolution. Provide assistance to the technical more »

FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office/… Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »

An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. This is … and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates more »

An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical Technical Support Engineer. As the Technical Support Engineer, you will be responsible for: Providing technical support across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful Technical Support Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »

A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. This … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Support more »

Job Description ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA/M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : Service now Implementation Specialist & Admin Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional … Java Scripting knowledge and hands on experience on it. Hands-on with ITIL Process implementation. Service-now for custom Application Design & Development. Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. Hands-on design, development and deployment experience with … different tools into ServiceNow. Hands-on to SNow Integration Good at creating required information for Reporting and Dashboards Knowledge of ITIL methodologies and processes. Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object more »

Job Description Technical Support Engineer - Holborn London As a Technical Support Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer … base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to … paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings new ideas to the table about the support process and architecture; is able to implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of software more »

Technical Support Engineer A brilliant opportunity for a talented Graduate or experienced support professional to work as a Technical Support Engineer joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression, and prospects, this is a unique opportunity to work … minds in this field. On a daily basis, you will be working as first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London– 3 days in office/2 days remote Salary: £28,000 – £32,000 + healthcare, pension etc. … Requirements for Technical Support Engineer: A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or more »

Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT Technical Support engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This IT Technical Support … is on a permanent basis and has become available due to continued growth and expansion. In this role, you will be the main IT technical person responsible for supporting all IT systems across the business. Role Responsibilities will include: 1st line technical support for home users as … and when required. 2nd line technical support for all on site users, including management of the Servers and Routers. Responsible in supporting the team in raising IT tickets inclusive of self-management of own tickets. Liaising between multiple departments and group IT. Conduct regular testing for any IT more »