We are working with a multinational Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving … skills. What You'll Do: Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones. Utilize your in-depth knowledge of hardware, software, operating systems, and troubleshooting techniques to deliver effective solutions. Handle escalated technical issues with efficiency and professionalism … electronic products, especially smartphones. Excellent communication skills, with fluency in spoken English. Strong problem-solving abilities and a customer-focused approach. Previous experience in technical customer service or support roles preferred. College Diploma or higher education level is required. If you are interested in exploring this role further more »
City of London, London, Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. This … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
series of sophisticated software which cull them down into a manageable size for legal teams to review. Position Summary: The job is to provide technical Hosting support to Project Management Teams globally. To manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information … and Relativity Scripts to improve workflow Required Skills: Bachelor’s Degree in related field, such as computer sciences or information management-technology, a strong technical background is helpful. Knowledge of MS Office applications required. Ability to convey technical processes and terminology into easy to understand language. Strong organizational more »
Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »
