IT support in a professional services environment, with a minimum of 1+ years of related experience. - Support users within a Windows Desktop 10 and Citrix XenApp/XenDesktop environment. - Configure Active Directory user accounts and permissions. - Utilize and support Microsoft Office Suite, including Outlook, Teams, Word, and Excel. - Demonstrate … of 1+ years of hands-on IT support experience in a professional services environment. - Proficiency in supporting users within a Windows Desktop 10 and Citrix XenApp/XenDesktop environment. - Experience with Active Directory user configuration. - Strong proficiency in Microsoft Office Suite (Outlook, Teams, Word, and Excel). - Familiarity with more »
Directory/In Tune Windows Desktop and Server OS/Hardware Endpoint Security Products (Mimecast, Bitdefender) Remote/Virtual Desktops (VDI/AVD/Citrix) Formal IT qualification, ideally Microsoft Certifications massively advantageous Experience of hardware break fix (pcs, mobile devices, printers more »
Terminals, Mobile Devices (iOS, Android), Printers, LAN (Cabling/Patching to Switches) Software: Operating Systems:Windows 10, 11 & Windows Server (awareness) Virtualization: Citrix XenApp, Citrix XenDesktop Office Productivity: Microsoft Office Suite (Outlook, Teams, Word, Excel) Document and Case Management: iManage, Proclaim Networking: Local Area Network (LAN) support Administrative more »
of project/programme management techniques and methods. Proficient in core project management technology (MS Project) Good understanding of technology in our industry (SQL, Citrix, SFDC, etc.) Knowledge of core processes in ERP industry Ability to understand and interpret customer requirements Excellent communication with both stakeholders and senior management more »
SLA and KPI timescales Taking ownership of requests and managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to more »
SLA and KPI timescales Taking ownership of requests and managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
expertise and experience should include: Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) and network management tools like SolarWinds Knowledge of Citrix Netscaler and Network Firewalls (Palo Alto, Cisco Firepower, Cisco ASA and AnyConnect Remote Access) Experience with Identity Services - AAA and Cisco ISE. In return more »
