1 to 25 of 161 Permanent Customer Service Jobs in Manchester

and requests, including: channelling requests for assistance to appropriate functions, monitoring progress, and keeping customers appraised of progress. You will be responsible for resolving customer issues in an effective way, ensuring best practice techniques at every stage of the process. Using an analytical and investigative mind with a problem … solving capability to ensure our customers and stakeholders have confidence their issues and concerns are to be resolved quickly whilst maintaining excellent customer service. We would love to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning … and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. · Perform in depth ticket issue investigation · Monitoring services and alerts · Proactively striving to perform all tasks in a highly accurate and proficient more »

Quarters, Trafford Park, Manchester. Is it for me? If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A …/B testing. Managing the trading on Marketplaces including the upload of products, marketing campaigns and service level attainment. Leading the holistic traffic management and digital marketing campaigns across all digital marketing channels to achieve sales targets. Leading and mentoring a team of ecommerce professionals. Fostering a collaborative and more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … areas requiring the unique touch you'll help develop. Working alongside UX Designers, Digital Designers, and Content Creators, you’ll contribute to creating a customer experience to be proud of. About You They value creativeness, tenacity, and being an all-around good human, alongside your skills and experience. They more »

and maintaining long-term client relationships. • Representing the company’s products with a real, genuine passion! What you'll need to apply • Previous sales, customer service, retail or similar experience is advantageous. • Be able to reliably commute to the office in Manchester City Centre. What you'll get more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »

eCommerce Platform, Order Management systems, , etc.) Implementation and/or consulting experience Personal Attributes These should already be well developed, including: Understanding that the customer is key, willingness to support and work around what most benefits the customer and the sales process. Enthusiastic self-starter with a can … do attitude Dedicated to providing excellent customer service through prompt, high-quality communication Great work ethic and work rate Respect for colleagues, prospects and other individuals Enjoy and thrive in a high-pressure, highly rewarding environment Huge attention to detail Competencies: You will be provided with regular personal more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … and more. They are now seeking a UX/UI Designer to join the team and contribute to their mission of delivering the best service possible to their customers. The Role As a digital-first FinTech company, they are looking for a talented UX/UI Designer to help … your unique design expertise. Collaborating closely with the Design team and the wider business, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with. About You They value creativity, tenacity, and being an all-around good human more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

access to volunteering leave. What you will do as a Subject Support Manager - STEM ? Handle emailed escalated enquiries from schools and education centres enhancing customer service. Deliver key messages around STEM to internal and external stakeholders and teachers. Support teachers to plan and deliver our STEM specifications (Mathematics and … field, using our support materials to enable their continuous improvement. Act as an Internal consultant for your specialist subject to provide insight and training customer facing teams. Work with external bodies such as subject associations, Ofqual and the DfE What you need to succeed? Experience of teaching GCSE and more »

Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in supporting the head … office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible for supervising the … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores and more »

Salary: £32,100 Job Type: Full Time Location: South Manchester Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. £32,100 South Manchester 39 hour week, working hours 8am-4:30pm Monday Thursday … of responsive maintenance jobs. You will leave customers homes in a condition that is safe, clean and in good working; this together with excellent customer service is the core of the Great Places repairs service we need you to deliver. You will deliver high productivity to get … diagnosis, multi trade working and effective relationships with the supply chain You will be working remotely and completing jobs on a mobile device Respecting customer homes, leaving them clean and safe Treating your customers with respect and empathy What youll need: Certified in City & Guilds NVQ level 3 in more »

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »

maintaining a high level of technical expertise within HPF Support in the development of existing and new business Investigate and resolve all types of customer complaints Provide technically correct and accurate reports, literature and specifications for use by customers Maintain and update management systems Travel to customer sites … requirements. Material or Chemical Engineering experience desirable Ideally experience within the High performance Flooring industry (application, installation, sales, technical) Excellent people skills and previous customer service experience High level of attention to detail and ability to report on data and present findings Ability and desire to travel for more »

About The Role RAC have exciting opportunities for Customer Solution Specialists to join our team in Manchester (The Vic - Salford) on a permanent basis working within our friendly and welcoming CSC Contractor Team! Salary is £20,933.39 Monday-Sunday, between 06:00-23:30 (Full Time 35 hours) What … our flexible benefits offering. Family leave support including paid time off, flexibility and resources to help balance work and family commitments. Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household. Car salary sacrifice … scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options. FREE RAC Ultimate Complete Breakdown Service from Day One. Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more »

a worldwide freight forwarding company. With over 70 offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. This is a hybrid role working 3 days in the office and 2 days home. Your role of … to handle import customs clearances. In this position you will hold ultimate responsibility for the following duties/tasks: - Provide an outstanding level of customer service to both internal & external clients - Handling Sea/Air and Road freight customs clearances. - Ensure the accurate and timely processing of import … organisational & time management skills Benefits Salary £30,000 to £33,000 Flexibility for the right candidate Pension 23 days holiday rising with length of service Hybrid working 3 days in the office, 2 days from home more »

holder will be based in Newton Building where most of our film practical teaching and film sets are based, and where our equipment loan service operates from, with planned sessions at our MediaCity campus. You will have excellent knowledge and experience of film production techniques and equipment, organising and … of the role. You will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities more »

quantity surveyors, site managers, project managers, main contractors, housebuilders and sub-contractors, property owners, facilities managers Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Working within stock level guidelines, whilst managing the budget and funds allocation Increasing sales whilst maintaining … existing customer base Ensuring excellent customer service is provided Providing training, development and motivation to all branch personnel (3) The ideal applicant will be Branch Manager Security, CCTV & Lighting with: Must have branch management experience managing at least 3 direct staff Ideally will have experience within the more »

Able to both manage and expand existing relationships and generating new business relationships Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles - Ability to adapt to, and lead people through change - Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Excellent written and verbal communication skills - Ability to balance workload … your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company more »

Join Salt Separation Services as a Service Engineer in Rochdale. Are you passionate about engineering and looking for an exciting role with global travel opportunities? Join us and be part of a team that's been innovating water treatment solutions for over 30 years. Earn a base salary of … on site visits) and enjoy a range of perks, including annual bonuses, enhanced pension contributions and employee discounts. Read on to find out more Service Engineer Rochdale, OL11 1AP Full time, permanent Base salary of £35,020 - £36,000 dependent on experience + benefits Required to make UK and … international travel to attend customer sites (must be able to pass Security Clearance) uplift on salary when working away on customer site visits Please Note: Applicants must be authorised to work in the UK The company: Established in 1990, Salt Separation Services have been leading providers of engineered more »