Birmingham, England, United Kingdom Hybrid / WFH Options
Crimson Limited
3rdLine Infrastructure Engineer - Birmingham We are seeking a skilled 3rdLine Infrastructure Engineer for a leading client based in Birmingham. This role requires onsite presence with flexibility for hybrid work arrangements. As a 3rdLine Infrastructure … Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring seamless operations across our software, hardware, and networks. You will play a critical role in addressing complex technical issues and supporting our ongoing Cloud transformation project. Key Responsibilities: Manage and maintain the IT infrastructure, including … Servers, networks, and cloud services Provide third-line support for escalated technical issues, ensuring timely resolution Implement and oversee security measures, including access controls, backups, and Firewalls Conduct system upgrades and integrate new releases and models Monitor system performance and perform necessary maintenance Deploy and configure software and more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
2nd/3rdLine Support My client, a 5* rated MSP/IT Solutions firm based north of Nottingham for a senior 2nd Line Support professional to join their team on a hybrid working basis. In the role you would be supporting their clients across … range of IT Support issues Providing technical support for desktop and infrastructure Configuring and administrating network devices Escelation point from 1st and 2nd line engineers Ensuring completion of tickets and ticket prioritising Skills required: Windows OS Windows Server Azure Office 365 Routers Switches Software troubleshooting This is an more »
3rdLine Infrastructure Engineer - Birmingham We are seeking a skilled 3rdLine Infrastructure Engineer for a leading client based in Birmingham. This role requires onsite presence with flexibility for hybrid work arrangements. As a 3rdLine Infrastructure … issues and supporting our ongoing Cloud transformation project. Key Responsibilities: Manage and maintain the IT infrastructure, including Servers, networks, and cloud services Provide third-line support for escalated technical issues, ensuring timely resolution Implement and oversee security measures, including access controls, backups, and Firewalls Conduct system upgrades and … and best practices Maintain technical documentation, manuals, and IT policies in an internal wiki Key Skills and Qualifications: Proven experience in roles such as 3rdLineEngineer, Infrastructure Engineer, or similar positions Proficiency in databases, networks (LAN, WAN), and patch management Strong understanding more »
Kidderminster, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
We are hiring for a 3rdLine IT Support Engineer for a leading telecoms and technology company in Kidderminster. Job Title: 3rdLine IT Support Engineer Location: Kidderminster Salary: £25,000 - £35,000 per year (dependent on experience) Benefits: Casual … private medical insurance, referral programme, work from home opportunities. Hours: Full-time, Monday-Thursday 08.45-17.30, Friday 08.45-17.00 We are recruiting for a 3rdLine IT Support Engineer for a well-established telecoms and technology company headquartered in Kidderminster. Recognised as a leader in … strive to be a great place to work. Responsibilities: Provide remote support for technical issues as an escalation point for 1st and 2nd Line Engineers. Take ownership of complex issues and provide technical support via telephone, email, and remote-control sessions. Manage requests via our ticketing system. Diagnose more »
Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by helping to create compelling solutions for our existing and future customers. Responsibilities The preferred candidate will be primary responsible for the operation and maintenance of MS System Centre Configuration Manager(SCCM)/Microsoft Endpoint Configuration Manager (MECM) but also more »
Ledbury, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Title: 2nd Line NOC Engineer Location: Ledbury, UK (remote) Position Type: Full-Time Salary: £40,000 - £50,000+ DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We … pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will … exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rdline support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide more »