1 to 14 of 14 Permanent Back Office Jobs in the Midlands

of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take the lead in scoping, designing, and implementing changes to application configurations, ensuring seamless … talented team on diverse projects that will expand your skill set. Key Duties & Responsibilities: Provide timely and efficient software support for the ERP/back-office system and integrated applications Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change management processes … development Basic accounting skills to troubleshoot financial modules within the ERP system Strong SQL skills for database querying and data analysis Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) for documentation and analysis purposes Good working knowledge of MS CRM (Customer Relationship Management) systems Valid driving license for occasional more »

framework in line with industry best practices and company goals. Use various data inputs to create highly accurate forecasts for multiple channels, including Front Office, Back Office, Outbound, and Digital. Track and improve Forecasting and Scheduling performance to maintain stakeholder confidence. Influence Call Centre Managers on Strategic … complex data analysis. Preferable Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience in identifying performance trends. Ability to implement planning industry best practices and more »

standards. Key Responsibilities Use data, drivers, and forecasts to create tactical and mitigation plans. Develop efficient schedules for a variety of channels, including Front Office, Back Office, and Outbound. Negotiate offline time with stakeholders and Team Leaders to ensure efficient scheduling and Service Level Agreements (SLAs). … contact centre planning. Preferable Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience identifying performance trends. Ability to implement planning industry best practices. A proactive more »

be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in … detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in data analysis, statistical modelling and interpretation. Excellent knowledge of forecasting algorithms, including … desirable but not essential. Main Responsibilities Creating and maintaining of forecasts, short and long term, across multiple sites, languages and teams, both front and back office. Ensuring correct forecasting methodologies are in place. Ensuring the integrity of data is upheld in the WFM system to enable accurate forecasting. Analysing more »

Templegate Recruitment Specialists in Financial Services Recruitment Position: IFA Technical Sales Support Location: Edgbaston, Birmingham (office-based) Benefits: Complimentary parking Lunch provided Pension plan Examssupport Sick pay coverage 25 days of annual leave, plus bank holidays Salary: £28,000 - £34,000 depending on experience and qualifications About the Company … and Ongoing Suitability Reports, ensuring clarity and compliance with plain English writing. (Training provided) Prepare client meeting cases in advance. Requirements: Proficiency in Intelligent Office (IO) back office system. Previous experience within an Independent Financial Advisor (IFA) environment with comprehensive knowledge of retail investment products. Familiarity with more »

colleagues delivering Modern Workplace solutions to the Trust. The role includes identifying opportunities, solution design, and implementation of Microsoft 365 Modern Workplace applications, including Office, Teams, OneDrive, PowerAutomate, and associated technologies. As one of the largest NHS Trusts, our responsibilities include the architecture and adoption of Modern Intranets and … Description* Person Specification Qualifications Essential *Demonstrable professional knowledge in Microsoft 365 Product Ownership and use, with emphasis on O365, SharePoint, Teams, Power Platform and Office Online, acquired through training or experience gained over a significant period to master's degree level. *Demonstrable continuing professional development. Desirable *Recognised qualifications for … Displays good inter-personal skills at all levels of contact and in a wide variety of situations. *A good understanding of front, middle and back-office processes *Excellent communication skills verbally, in writing, in presentations *Strong interpersonal/team skills. *Ability to relate appropriately to various professional groups more »

for an enthusiastic, methodical problem solver to join as a Commercial Analyst. You will work within the commercial team to manage and maintain the back-office data systems of the company and provide accurate reporting for internal and external demands. You will undertake through data analysis to provide … you will get a salary of £25,000 plus: Free travel for you and your family Workplace pension 28 days holiday The role is office based, in a vibrant and growing head office in Tividale. The role is 40 hours per week, 8.30am - 5pm, Monday to Friday. For more »

through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.? Our vision is to develop integrated information and technology that empowers our colleagues and provides real more »

standards. This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based) and will include some travel. What youll be leading on Contribute to creating and reviewing a systems capability strategy which meets the business … through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way. Our vision is to develop integrated information and technology that empowers our colleagues and provides real more »

and investments are submitted in a timely manner, to agreed standards. The business is building an infrastructure to have a 2:1 ratio of back office team to Financial Advisors. Your responsibilities will include: Client servicing through creating new client packs, preparing LOAs and ensuring documents are uploaded … matched pension contributions and competitive bonus scheme Access to their internal academy which supports future career aspirations Hybrid working 2 3 days in the office, with remainder from home Locations Bromsgrove more »

be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in more »

+ Fuel + Overtime + Overnights The Role: * Field Service Engineering - UK wide * Undertake swap out/breakfix and installation of EPoS, payment and back office equipment, laser prints, network switches, pcs and servers in retail environments nationwide. * 37.5 hours per week including 2 in every 5 weekends more »

+ Fuel + Overtime + Overnights The Role: * Field Service Engineering - UK wide * Undertake swap out/breakfix and installation of EPoS, payment and back office equipment, laser prints, network switches, pcs and servers in retail environments nationwide. * 37.5 hours per week including 2 in every 5 weekends more »

attacks. Business Support: Manage first and second-line support, diagnosing hardware and software faults, and solving technical and application problems. Oversee helpdesk activities for back-office applications. Monitor system downtime performance and work with external contractors and suppliers to optimize system performance. Ensure effective use of external support more »