1 to 25 of 29 Permanent Customer Engagement Jobs in the Midlands

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »

D365 Technical Architect - Customer Engagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a highly skilled Microsoft D365 CE Technical Architect to join our team. This role requires someone with a strong more »

DescriptionCompany DescriptionVersion 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions.Plan, design, estimate, develop and … internal and Power Automate)Strong understanding of Microsoft SQL Server and SSIS and/or KingswaySoftExperience developing solutions using Dynamics 365 first-party applications (Customer Engagement, Sales, Customer Service, Field Service, Customer Insights)Experience working with testing strategies and tools for Dynamics solutionsGood understanding & ability to more »

with a PM and BA. The business is a well known and respected retailer. They are a big brand name, leading their industry in customer engagement and rapidly developing a successful blend of physical and digital interactions. We are looking for Solution finders - experienced Digital Solution Architects with … a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft Azure such as Logic App, Functions, Data Factory, Event Grid, Microservice, APIs, Power Apps … and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management (e.g. Day Force) Database Technologies more »

sales strategies. This is a hands on role and as a Business Development Manager, you will play a pivotal role in driving brand awareness, customer acquisition, and revenue growth for our SaaS products. Your focus will be solely on onboarding and managing new business pipelines. JOB DESCRIPTION At Data … and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively with customers to understand their unique needs, pain points, and business challenges, and tailor our SaaS data offerings to address more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

charge of crafting and executing robust advertising campaigns across multiple digital platforms. Your expertise in PPC, social media advertising, and market research will drive customer engagement and business growth. Hours of work: Monday to Thursday 9am - 5pm, Friday 9am - 4pm. This role will be an Onsite position based … content that resonates with our clients audience. Leverage Google Tag Manager to streamline and optimise tracking across all digital campaigns. Analyse market trends and customer needs to tailor strategies that achieve tangible results. We Need Someone Who: Has a proven track record in digital marketing, particularly in managing successful … Is experienced in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital Marketing Executive: Basic more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in the sector. We … innovative and capable of thinking outside the box. Skills, Qualifications & Experience Degree educated Two or more years of experience in tailoring Microsoft Dynamics 365 Customer Service, Sales, and Power Platform. Self-starter, who relishes challenges and strives for the best Team player capable of building client relationships and consults more »

D365 Functional Lead - Customer Engagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »

Coordinators, ensure that administration activities are efficient and effective across DREEAM. Contribute to the redesign of relevant processes to maximise efficiency and learner/customer experience. Utilise our digital systems (following training) to support the planning, scheduling, delivery, and reporting of our high-quality education to our learners and … the shift. Where appropriate, inform other team members as part of our DREEAM escalation procedure. Ensure the provision of a prompt, responsive and professional customer engagement service via phone, email, our case management system (Dynamics 365) and Social Media channels. Escalating queries and concerns as required to other … programmes, e.g. Microsoft Office especially Outlook, Word, Excel, and PowerPoint. Previous experience of taking minutes of meetings and transcribing notes accurately and efficiently. Previous Customer Service-related experience. Desirable Evidence of working in an education environment. Previous experience of working with relevant digital systems e.g. CELCAT. Communication and Relationship more »

D365 Functional Lead – Power Platform/Pages – Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical more »

a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customer engagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customer engagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »

an experienced dedicated team of engineers within our Rail Division, with the opportunity to work on some exciting large-scale projects. Working with the customer engagement during the Infrastructure implementation and testing phases, you will manage engineers tasks and work on a given project to ensure Implementation and more »

D365 Functional Lead - Customer Engagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »

D365 Functional Lead - Customer Engagement Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

revenue, profitability, and appropriate product line optimisation. Support development of global product roadmap, providing insight and direction for products in assigned region. Develop deep customer and market knowledge through market, competitor, and VOC research to inform and enhance the segment’s growth strategy. Create detailed, market driven product definition … Go To Market strategy to ensure NPD projects are delivered on time and effectively meet the needs of the market. Drive channel partner and customer engagement through webinars, tradeshows, onsite visits, and other training programs in support of Segment growth targets. Communicate strategy, industry trends, wins/best … paths to market. Ability to create strong relationships and collaborate across the global organisation Understanding of product development and demonstrated execution from Voice of Customer to NPD launch Strong communication and presentation skills, ability to simplify complex concepts. Package: £50,000-55,000 basic salary 25 days holiday per more »

quality solutions. Participating in code reviews and providing constructive feedback to maintain code quality standards. Must-Have Skills: D365CE: Demonstrated proficiency in Dynamics 365 Customer Engagement (CE) development. C#: Strong experience in C# programming language for developing scalable and maintainable applications. .NET: In-depth knowledge of the .NET more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical role … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps … and customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »

dynamic, personalized messaging in the product and touch-points involving mediums such as email, in-product, SMS, and push notifications. You are obsessed with customer success and advocate for them as much as you work to accelerate their journey on the MongoDB developer data platform.You have a solid, cross … functional knowledge of the customer journey, including acquisition, onboarding, adoption, engagement, and monetization strategies and tactics.You also have experience in marketing to developers to drive early-stage planning all the way through to cross-functional execution. You possess strong communication and collaboration skills.This is a highly visible role … to value and monetize MongoDB Atlas users through the creation of personalized digital experiencesCollaborate closely with the Growth Product team to optimize user onboarding, engagement, and monetization, and continuously optimize programs and channels through new surface areas, experiments and A/B testsTake experiments through the full journey of more »

and events impacting US national security, publicly available information, and big data and can translate these into actionable insights for your customers. As a Customer Success Manager, you will drive First Alert product adoption, renewal, and usage among First Alert customers, as well as build a strategy to foster … account growth. You are excited to combine your interests in technology, government, national security, and customer success to transform the way our customers adopt and use First Alert.At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations … employee resource group (ERG) network, learning and development funds, and more. The opportunityExpand the scope and scale of First Alert adoption, while driving successful customer outcomes within your assigned portfolio throughout NYC and the NortheastCollaborate with Client Engagement Executives to develop and execute short and long term strategies more »

markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each sector and using the engineering and innovation team to provide the necessary technical design input Be responsible for delivering on our … other sectors Present clear and precise details of tenders to Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or … growth customers, ensure that the relationships are appropriately transferred into the right place in day-to-day Operations (e.g. Customer Engagement Manager/Director, GM, BU Director) About You Wed love you to have the following skills and experience, but please apply if you think youd be able more »

working closely with the SMT and innovation team to convert market leading innovations in financial accessibility into MVP's. With a background in developing customer facing, cloud hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and … an autonomous, knowledge share driven environment. This Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product … company with excellent progression opportunities then please click apply now to be considered. Digital Product Owner £75,000 - £85,000 Product, user stories, stakeholder engagement, agile, roadmaps, Financial services more »

their client communications strategy. Reporting to the Head of Digital Marketing, you will drive the execution of automated campaigns and personalization tactics to enhance engagement and retention, ensuring compliance with GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data … to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy to refine email communication. Work with the design team to create and proof content. Analyse email marketing success and … identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of CRM systems and customer engagement. more »