Business Analyst
- Location
- Birmingham, England, United Kingdom
stories and acceptance criteria. Conduct impact assessments and gap analysis. Analyse and document integration requirements between CRM and external business systems. Define and maintain data mapping specifications to support integrations, automation and data migration activities. Facilitate workshops and process mapping sessions. Build effective relationships with stakeholders … user story definition Strong communication and facilitation skills Experience analysing and documenting system integrations between CRM and business systems Experience defining and managing data mapping requirements, data flows and transformations Understanding of end-to-end business processes across integrated applications CRM experience ideally Microsoft Dynamics 365 (desirable ...