1 to 25 of 93 Permanent ITIL Jobs in the Midlands

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint... more »

experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised more »

in the event of staff sickness & holiday or where required. On-boarding of new sites, including implementation & migration of all services, files & folders & hardware. ITIL Service Transition Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage … anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security ITIL Knowledge If you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting more »

IT Business Partner - Birmingham Salary up to £51,000 + Plus 20x flex fund Hybrid working - 2 days per week onsite IT Business Partner required for a leading client based in Birmingham. My client is currently seeking a IT Business more »

National Desktop and Field Engineer - Technology - CSC - Counter Terrorism Policing HQ The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach more »

focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS. Understanding of ITIL, including incident management, change management and configuration management. Vulnerability Management. Please view the attached Job Profile for more details on the Key Responsibilities and Skill more »

and external suppliers Experience of leading teams in complex environments, commercial, contractual, and full-service management, and managed service environments Accreditation is desired in ITIL 3 or above in the following areas: ITIL 4 Foundation, ITIL 4 Leader: Digital and IT Strategy, ITIL 4 Specialist: Drive Stakeholder Value (DSV) ITIL more »

and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »

application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »

analysing process, service, project and component costs for financial planning and budgeting to facilitate decision making. Key Responsibilities To have good understanding of the ITIL service management framework and processes, and the ability to apply the knowledge in a finance role. To contribute to the definition and operation of effective more »

with the latest inDesktop,Server,Network, andSecuritytechnologies. NOC/SOC Mastery: Youre well-versed in network and security operations. Think monitoring, infrastructure management, and ITIL processes (Change, Release, Problem). Data Connectivity: Your knowledge extends to data connectivity technologies. You understand the backbone of digital communication. Cloud Insights: While not … Wireless Juniper and Aruba Data Connectivity: MPLS SD-WAN Technologies Leased Lines (FTTP, FTTC, P2P, ADSL etc) Wireless Connectivity SIP trunking Processes and Procedures: ITIL experience within a NoC/SoC environment Enterprise Architecture e.g: TOGAF, BCS What we can offer you: 23 days holiday and a day off for more »

You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITIL Foundation Certificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client facing projects Working more »

there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »

reduce cost What you need to succeed at GXO: Strong knowledge of IBM AS400 Knowledge and experience in restoring systems from a failed state ITIL qualification is preferred but not required Knowledge of the French language would be beneficial however, not essential We engineer faster, smarter, leaner supply chains. more »

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. more »

the ability to communicate and advise effectively to non-technical internal customers. Degree Level Education in a relevant subject Hold a professional qualification in ITIL Foundation Have had 3 years plus industry experience of working as an Integration Engineer within a medium to large sized organisation. Have good expertise and more »

monitoring, task automation, and modern tooling. Experience in managing internal and third-party partners. Vendor management expertise. Ability to deliver outstanding service under pressure. ITIL/ITSM v3 Certification desired. Experience in support operations across various core technologies:Web App Integrations and APIs Customer Data platforms Please apply and a more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. Knowledge of ITIL framework and best practices. Strong oral and written communication skills with demonstrable experience communicating cross-functionally with end users and product owners in formal and … informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable: Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related to problem management. Domain/Tool Knowledge Familiarity with Jira and Confluence. Familiarity with working in more »