51 to 75 of 112 Permanent Service Delivery Jobs in the Midlands

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the … performance of the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head ... more »

p Required skills:/p p - fluent in Hungarian and English speaking, with strong all round communication skills/p p - Plenty of Customer service experience/p p - Previously required to complete calls/make bookings./p p - Experience with Microsoft Word/Excel/PowerPoint/… p p Requirements:/p p - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements./p p - Proactively keeping Customers informed on incident or request status and progress./p p - Escalate incidents where a first … p - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan./p p - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager/p p - Escalate potential more »

Job summary This is an exciting opportunity to join an established IAPT service (Improving Access to Psychological Therapy) in Lincolnshire and undertake the role of Administrator for the Sleaford steps2change Team. We are looking for a pleasant, organized, efficient team player to join us in the role of Administrator. … Sleaford steps2change Team at The Resource Centre. The successful candidate will be committed to providing administrative support to the IAPT Team in ensuring continued service delivery and will be expected to have a flexible approach and to work in the evening where required. You will be expected to … of people with mild to moderate common mental health problems e.g. anxiety and depression in line with NICE guidelines. Steps2change is a successful IAPT service which consistently achieves above average recovery rates. Main duties of the job In this role you will require excellent communication and IT skills as more »

Job summary This is an exciting opportunity to join an established IAPT service as an Admin Assistant for the Lincoln Lincolnshire Talking Therapy Team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service. The successful applicant will be based at Lincoln LTT … supporting service delivery, working Mon 9-5 and 1 late shift per week on a rota. Duties include reception cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this. For further information please email Emma.pickering5 … if appropriate and rostered by the supervisor and Team manager, ensuring that office cover is maintained as the priority. LTT is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in more »

Solihull Hospital for an End- Unit and Retail Team Leader. The catering team leader is responsible for the daily co-ordination of staffing and service delivery in their designated assigned areas across the catering department which include, In-patient feeding providing meals to all 6 ward areas/… with all food Safety Legislation and the trusts HACCP procedures. To maintain daily audits and supervision of staff delivering a high level of Catering service to areas of the Trust (Ward & Retail services over Two outlets). Engage with customers in a friendly and professional manner handling all inquiries. … of the job Patient/Retail Catering (Substantive or UHB+) * Maintain excellent cleaning standards following cleaning schedules supplied * Provide high quality retail and beverage service to all customers * Communicate menus and promotions to customers, providing good customer service * Identify and report faults as required to department leads * Use more »

in Windows server and Azure technologies (desirable). . Commercial knowledge - project requirements, estimating and contractual awareness. To be able to demonstrate experience in service delivery to clients in full scope of Windows infrastructure. - Able to produce high quality documentation in an agreed format more »

Are you looking to build an IT career within an experienced & professional environment? We are looking for another bright & enthusiastic apprentice to join our fast-growing IT Services Team. The successful candidate will provide a range of technical support to more »

progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges Service Delivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »

maintenance to ensure high performance and reliability. Generate and present data reports to the Facilities Manager. Conduct risk assessments and identify potential threats to service delivery. Drive continuous improvement in productivity and quality within the Facilities team. Collaborate with Security to manage access control. Coordinate with Change, Architecture, Professional … IST delivery. Strong organizational and prioritization skills. Knowledge of crisis management and command control. Excellent technical report writing skills. Team player with strong customer service skills. Flexible working hours and a full UK driving license. Desirable: SC Security Clearance IOSH qualification General Requirements: Exceptional communication skills. Experience working with more »

training, and assessment by recognition and reward. · Finance/Commercial: Assist the account manager to develop a contract financial plan for revenue and profit delivery, reduction of WIP, Debt, cost reduction and contract growth, and ensure that these and met and exceeded. · Growth: Actively manage asset condition and provide … C&G level preferably ONC/HNC or higher. · Experience of managing direct and subcontracted engineers. · Awareness of compliance requirements across all areas of service delivery. · Strong communication skills with good levels of numeracy and literacy. Conversant with Microsoft Office (Word, Excel, Outlook, SharePoint, and PowerPoint). · Strong organisational … Desirable Experience · Experience in the FM business. · Approved Person in one or more disciplines. · Experience of delivering high levels of customer service. · Identification and delivery of contract growth. Hours of Work · Monday to Friday, 8am – 5pm Benefits 25 days annual leave plus Bank Holidays, plus option to purchase an more »

be expected to show initiative and have the ability to delegate tasks appropriately and supervise staff in order to effectively and efficiently support clinical service delivery. For more information on this role please see the attached support information. This will give you a better overview of the job role … a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes wellbeing support, including an in-house counselling service, external helpline and more staff networks and support group We're always on the lookout for people who share our passion for improving the … their clinical teams. Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) QCF Business Administration Level 3 QCF Customer Service Level 3 Knowledge and Skills Essential Articulate with excellent communication/customer care skills both written and verbal demonstrating sympathy and compassion Ability to more »

and effective maintenance regimens are performed and maintained. Provide data reporting to Facilities Manager Provide proactive risk assessments and report any potential threats to service delivery. Support continuous improvement in organisation, productivity and quality within Facilities team. Work with Security to maintain and administer access control requests. Build strong … CRAC Units, Chilled Water Systems and Chillers. Experience of UPS Frames & Generator systems Understanding of PPM & BMS systems Experienced in Fault Diagnosis and IST delivery A motivated team player, confident in a customer facing role to deliver excellent levels of service. Flexibility in working hours Full UK Driving License more »

at the forefront of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process … that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health … and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other teams including platform, automation, site reliability engineering and service delivery. Ability to work in a fast-paced more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of more »

high profile sports clubs and global sporting events. Although relatively small in the UK, the team is supported by international colleagues to enable the delivery of an impeccable service & customer experience. The organisation is ambitious for the future and are looking to identify and appoint a General Manager … capable of not only maintaining the high standards of service delivery to some of the most important moments in global sport, but also an individual with a hunger to grow the business commercially, with the addition of new, profitable sports contracts from across the international sports industry. You … brand operating in the sports industry and have previous skills and experience in effectively leading, motivating and managing a small team of technology and service delivery professionals. Working with autonomy, you will drive the strategic direction of the business ensuring commercial growth through the development of new & existing more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

Leicester £60 - £70,000 per annum We are recruiting for an M&E Technical Services Manager based in Leicester to take control of asset, service and contract operations on a key shopping centre contract in the region. This will include maintenance audits as well as engineering project management activities. … as part of client account management. • Manage the agreed forecasts and personal financial targets. • Undertake feasibility studies and then tender and project manage the delivery of renewable energy • Manage internal and external relationships including Client, local authorities, service providers and statutory bodies. • Establish value for money strategies for … energy management support & advice to the Asset services team Nationally, including support deploy training for property management & facilities management. • Co-ordinate with other internal service lines to share knowledge and create alignment in service delivery • Manage asset level legislative and regulatory risks current and future planning across more »

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. more »

Building and maintaining strong relationships with existing clients to drive additional IT sales. Collaborating with the technical team to ensure client satisfaction and seamless service delivery. Key Responsibilities: Drive IT sales by identifying new business opportunities and nurturing relationships with existing clients. Promote and sell the IT managed services more »

attend on-site visits, sometimes at short notice, and occasionally outside regular hours. Beyond standard support tasks, you will actively seek opportunities to enhance service delivery and customer support. Daily Responsibilities: * Serve as the initial point of contact for all incoming tickets, including incidents and requests. * Provide support … and exceed key performance indicators (KPIs) and targets. * Participate in project engineering tasks as required by professional services. * Contribute to the continuous improvement of service delivery and overall company operations. * Provide support to other areas of the company as needed. Desired Skills * Experience working in a Managed Service more »

the Trainer/Training Officer you will support volunteer recruitment, oversee induction and supervision processes maintaining personnel and training records and work with the Service Manager to develop a volunteer strategy. APPLY TODAY If you meet the specification and wish to be considered for this vacancy, then please send … registration and induction Build the capacity (Upskill) residents and volunteers by using a variety of informal and formal training methods, enabling them to support service delivery across the organisation and other appropriate volunteer/work related positions Induct and supervise volunteers maintaining effective personnel, training and supervision records … system Work with other staff to ensure outcomes are understood and included in grant monitoring forms required by funders and other stakeholders Work with Service Manager to develop and maintain a company-wide volunteering strategy Work with NST team to develop a range of short (informal) training courses to more »

Job summary Our Service Operations Team are seeking an ICT Service Operations Centre (SOC) Support Field Engineer to join their team. Innovate Healthcare Services is a joint venture company of South Warwickshire University NHS Foundation Trust (SWFT) and George Eliot Hospital NHS Trust (GEH).Innovate is a staff … successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for every one of our customers. The ideal candidate will demonstrate a logical approach to diagnosing and resolving technical faults on … and Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in more »

with weekdays operating between the hours of 7.30am and 5.20pm and a requirement to participate in the rota for the weekend and Bank Holiday service provision. For an informal discussion please contact Faye Millward, Senior Pharmacy Technician - Aseptic Services on Tel. 01384 244031 or email: f.millward@nhs.net Main duties … Dispensing TPN Undertake specialised cleaning of the aseptic unit. Supervision and training of other staff working in aseptic services, ensuring the highest standards of service delivery and observing good manufacturing practice. Please see full job description for the full list of duties and responsibilities About us At the … the normal working week, extended hours, weekends and bank holidays. Able to commute between places of work to meet requirements of the post/service Communication & Interpersonal Skills Essential Ability to mix with existing staff Good written/oral communication skills Flexible and reliable Trust Vision & Values Essential Able more »

that's looking for a professional who can support the wider business and all of their systems.This role involves collaboration with the infrastructure and service delivery teams as well as variety of vendors. Key Responsibilities: Develop and document technical requirements. Collaborate with internal IT and vendors. Review business more »