Permanent Service Delivery Jobs in the Midlands

76 to 100 of 106 Permanent Service Delivery Jobs in the Midlands

Head of Asset Management

Birmingham, West Midlands, United Kingdom
Think Community Care Limited
PA including car allowance The Organisation Think Community Partnership are supporting a leading housing association dedicated to providing quality, affordable homes and excellent service to their tenants. Based in Birmingham, they manage a diverse portfolio across the Midlands region, and are committed to enhancing their communities and ensuring compliance … comply with relevant health, safety, and environmental regulations. Monitor and report on the performance of the asset management function, including financial performance, compliance, and service quality. Lead, motivate, and develop a team of asset management and compliance professionals. Oversee the budget for asset management activities, ensuring cost-effectiveness and … value for money. Collaborate with internal and external stakeholders to enhance service delivery and foster strong community relationships. Identify and mitigate risks related to asset management and compliance. Qualifications and Experience: Significant experience in asset management and compliance within the housing sector, with a proven track record of more »
Employment Type: Permanent
Salary: £70,000
Posted:

Head of Technical Operations

Worcestershire or Herefordshire, United Kingdom
Hybrid / WFH Options
NHS Herefordshire and Worcestershire Integrated Care Board
bases in Worcester or Hereford. There is also an expectation of occasional travel to events. Main duties of the job Commission and manage IT service delivery partners, ensuring service delivery contracts and SLAs meet required standards and policies Develop and implement technology strategies to support the … solutions, products and services About us This role supports the business in driving transformation as well as value for money in planning, commissioning and service delivery. This role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery. The … Herefordshire and Worcestershire ICS and across the Midlands region in support of taking forward key digital programmes and aligning them to improvements in the delivery of healthcare. Work with regional and national NHS x, NHS Digital, NHS England and Improvement teams on regional and national initiatives. Work with, support more »
Employment Type: Permanent
Salary: £58972.00 - £68525.00 a year
Posted:

Band 6 Theatre Team Leader (Thoracic Theatre)

Birmingham, United Kingdom
University Hospitals Birmingham NHS Foundation Trust
return you can expect to join like minded people who deliver unequivocal excellence in all aspects of their role. You will be passionate about service delivery and will want to make difference to the communities we live and work in. For further information please contact Adam Melvin, adam.melvin … complaints and supporting changes in practice *Wide knowledge of a range or pre and post-operative care, ability to plan and organise duties/service requirements associated with physical and human resources , ability to allocate tasks/duties to a range of staff *Can demonstrate an understanding of human … of practice/professional and Trust guidelines *Can demonstrate understanding of how to review/plan staff rotas in accordance with Trust guidance/service need and mitigate workforce risks associated with staff deployment *Demonstrates ability , passion and knowledge of the following *Leadership *Team building/team work *Physical more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Senior EUC Technician

Nottingham, United Kingdom
Nottingham University Hospitals NHS Trusts
been implemented within the Call Management System in order to assist teams in troubleshooting. Identify trends and issues of concern in order to suggest service improvements and in turn implement these with the Technical Support manager to improve the service. Contribute to the business continuity and disaster recovery plan … manual) & willing to use Trust vehicles in line with duties Desirable Good level of dexterity Customer care, V&B Essential Manage conflicting demands on service delivery Demonstrate behaviour consistent with the Trust's "We are Here for You" behavioural standards Desirable Understands the need for customer care and … deliver customer focused system support services 24/7 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Team Leader - Digital Systems

Sleaford, United Kingdom
Hybrid / WFH Options
Lincolnshire Partnership NHS Foundation Trust
functions. You will be committed to the development of others and of yourself to deliver innovations that impact directly on frontline users enabling the delivery of good patient care. To do this effectively, you will have good communication skills, facilitating links with other support functions and operational teams. You … will need excellent organisational and problem-solving skills being able to plan, schedule and coordinate the delivery of multiple workstreams. For further details on this role please contact: Simon Kelshaw, Head of Digital at simon.kelshaw@nhs.net Generative AI Applications will be dismissed and will not support your progression to … post holder must have the ability to travel countywide or further afield at short notice. Main duties of the job 1. To lead the delivery and day to day management of the relevant aspects of the Digital Health Team's function, including software development (Dev Ops), EPR development and more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:

Data Engineer

Leyland / Stoke / Midlands, United Kingdom
Hybrid / WFH Options
Midlands and Lancashire Commissioning Support Unit
and developing innovative solutions, under the guidance of the senior data engineer. This will include proposing changes to procedures and working practices to improve service delivery. Assist in Recruitment and Management: Assist in the recruitment and selection of Graduates/Apprentices and provide management support and supervision as part … demands. Self-motivated, good self-management with an eye for detail and ability to track issues and prioritise when under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Head of Managed & Professional Services

Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
About the role Reporting to the Operations Director, the Head of Managed & Professional Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with … sales colleagues to ensure that there is a holistic approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements. Key duties and responsibilities are : Creating and driving the strategic direction for Managed & Professional Services Ensuring that services meet all statutory … all Managed & Professional Services Establish SLA’s, OLA’s and KPI’s to manage the performance of internal resources, shared services and 3rd party service providers Drive continuous, measurable Service Improvement and Development Plans Identify operational risks to services and projects, ensuring mitigation actions are recorded and delivered more »
Employment Type: Permanent
Posted:

Retrofit Assessor

West Midlands, United Kingdom
GORDON YATES LTD
efficiency services. As part of a national growth they require a number of experienced RA's to join their existing team to enable effective service delivery. LOCATION Midlands (central location is ideal, the role involves regular travel to customer locations) THE JOB ROLE The Retrofit Assessor role is key … to the successful delivery of our clients energy efficiency services. It involves: Conducting assessments of residential properties to identify retrofitting needs and opportunities (evaluating energy efficiency, insulation, heating systems, and potential for renewable energy installation). Producing energy performance certification (EPS/EPR) Ensuring any recommendations comply with UK more »
Employment Type: Permanent
Salary: £55,000
Posted:

Support Services Manager

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Niyaa People Ltd
mental health support services, including a mental health helpline, crisis house, and out-of-hours homelessness provision. Key Responsibilities: Ensure trauma-informed, customer-centered service delivery. Address and learn from complaints promptly. Foster equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including more »
Employment Type: Permanent
Salary: £40,000
Posted:

IT Systems Analyst

Stafford, Staffordshire, West Midlands, United Kingdom
ecruit
Do you have a knack for solving technical issues and ensuring systems are fit for purpose? Do you thrive on providing effective and efficient service delivery? If so, this could be the perfect opportunity for you! We're looking for an experienced Systems Analyst to join our IT … Plus, and Severn Homes. Benefits: Comprehensive induction programme. Excellent learning opportunities with mandatory and specialist training. 25 days holiday (increasing with each year of service, up to 30 days). Bank holidays and three concessionary days over the Christmas period. Contributory pension scheme and Cycle to work scheme. Employee more »
Employment Type: Permanent
Salary: £45,000
Posted:

Implementation/Business Consultant (Data)

Coventry, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges Service Delivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
Employment Type: Permanent
Salary: £40000 - £65000/annum Fully remote
Posted:

IT Systems Manager

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
SF Recruitment
systems etc) is sought by a market leading professional services organisation based in Birmingham and Northampton. With a rich pedigree of innovative, forward thinking service delivery this company are looking for an IT Systems Manager to lead a small team tasked with creating and delivering innovations designed to more »
Employment Type: Permanent
Salary: £55000 - £65000/annum Great benefits & progression
Posted:

Senior Solution Architect

Dundalk, Louth County, Republic of Ireland
The Recruitment Company
field, or equivalent experience. 10+ years in IT with 5-7 years in architecture. Experience in manufacturing or pharmaceuticals. Experience with third-party IT service providers and consultancies. Knowledge of solutions development, maintenance, service delivery, and project delivery. Expertise in at least one technology area with broad more »
Employment Type: Permanent
Salary: £90000 - £105000/annum
Posted:

Presales Solution Consultant

Solihull, West Midlands, Illshaw Heath, West Midlands (County), United Kingdom
Hybrid / WFH Options
Red Recruitment
and private sectors Responding to sales and prospects' technical requests in a timely manner Acting as a conduit between Sales, Product, R&D and Service Delivery teams, collaborating on projects Providing a strategy and roadmap to meet the client's growing requirements Being the go-to person for more »
Employment Type: Permanent
Salary: £55000/annum
Posted:

Head of Digital

Derby, Derbyshire, East Midlands, United Kingdom
Forward Role
and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals. Lead more »
Employment Type: Permanent
Salary: £95,000
Posted:

Performance and Resource Lead

Lincoln, United Kingdom
Hybrid / WFH Options
Lincolnshire Partnership NHS Foundation Trust
the job This role will work across the adult inpatient and urgent care divisions to support clinical services, monitor performance management, and achieve efficient delivery of clinical services. Duties include: Leading the divisional requirements for business intelligence, including data quality. Interacting with clinical and corporate services to meet the … population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant. Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services. Lead the divisional requirements for business intelligence, including … to the development of insightful and meaningful stakeholder relationships. Work with divisional, corporate, and commissioning colleagues, as well as seeking out the voice of service users and carers, to understand and develop new business in line with national policy and local needs. Work with services to monitor planned versus more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:

Service Delivery Manager - IT Security

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
Xpertise Recruitment
Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for … and deliver security training for the organisation to improve the security knowledge and awareness of your colleagues. You will be able to demonstrate a service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services … suppliers and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels more »
Employment Type: Permanent
Salary: £65000 - £70000/annum Car Allowance & 15% Bonus
Posted:

Digital Support Manager

Derby, Derbyshire, Branston, United Kingdom
Hybrid / WFH Options
Harvey Nash
This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid , Car/Allowance, Bonus
Posted:

Digital, Data and Technology

Stafford, Staffordshire, United Kingdom
Hybrid / WFH Options
Clarion Housing Group
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Employment Type: Permanent
Posted:

Digital, Data and Technology

Hereford, Herefordshire, United Kingdom
Hybrid / WFH Options
Clarion Housing Group
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Employment Type: Permanent
Posted:

DMH Inpatient Occupational Therapy Clinical Lead

Leicester, United Kingdom
Leicestershire Partnership NHS Trust
in a range of therapeutic interventions To lead the development of Occupational Therapy across DMH inpatient Services to enable continuous quality improvement in the service provision To establish and maintain a clear structure for clinical and professional advice and support for Occupational Therapy To be responsible for the management … the heart of everything we do. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details … and abilities in financial management and control through analysis of performance trends taking action early to analyse, explain and improve variations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:

Service Desk Manager

Corby, Northamptonshire, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
Position: Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service … unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective resolution of IT issues. Implement and maintain ITIL best practices … to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk Manager or similar role. Strong knowledge and more »
Employment Type: Permanent
Salary: £48000 - £60000/annum
Posted:

Service Delivery Manager

Corby, Northamptonshire, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of four, ensuring … the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability more »
Employment Type: Permanent
Salary: £48000 - £60000/annum
Posted:

Business Development Manager Bridging & Development Finance

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Stride Recruitment (Bristol) Ltd
satisfaction through effective communication and problem-solving Work closely with the underwriting, credit, and operations teams to ensure smooth processing of transactions and exceptional service delivery Prepare and present proposals, negotiate terms, and close deals with clients. Ensure all documentation and agreements comply with company policies and regulations … and services. Skills & Experience required: Minimum of 2 years sales experience within a secured lending or residential mortgage market Proven track record of sales & service Experience working with B2B & B2C clients, including intermediaries, brokers, and direct borrowers within a secured lending background Strong understanding of bridging and development finance more »
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted:

Technical Account Manager

Northampton, Hardingstone, Northamptonshire, United Kingdom
VIQU Limited
their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in service delivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »
Employment Type: Permanent
Salary: £27000 - £33000/annum
Posted:
Service Delivery
the Midlands
10th Percentile
£26,500
25th Percentile
£35,625
Median
£47,000
75th Percentile
£62,200
90th Percentile
£72,500