1st/2nd Line IT Support Analyst
Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Human Capital Ventures
Are you an experienced IT Support Analyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT Support Analyst for their IT service … centre in the heart of Milton Keynes. As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs. You will … troubleshooting and analytical support. Coordinate with relevant teams for issue escalation. Assist the Service Desk Team Lead and escalate issues to the Head of IT Support when necessary. Proficient in mobile device (Apple/Android) support, Active Directory, Computer administration, Windows 10, and Microsoft products. Participate in ad-hoc more »
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