Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Opencast Software Europe Ltd
high-quality systems and support. Essential experience: Delivery of high-quality support, both remotely and in person within defined SLAs. Work prioritisation within an ITSM platform. Troubleshooting complex IT issues, both hardware and software, up to the 3rd line. Performing root cause analysis to prevent issues from happening again. Following more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
have the following skills or experience: A working understanding of Network infrastructures and technologies. Experience of Delivery/Project Management. Working knowledge of ITServiceManagement tools and dashboards e.g. - Service Now, Splunk, Dynatrace. ITIL Qualification or equivalent. Details. Wages. Perks. Location: You'll join us in one of our more »
Middlesbrough, North Yorkshire, North East, United Kingdom
Reed Technology
organisations requirements as the evolve Ability to travel independently would be advantageous but not essential Knowledge of O365 is advantageous, as is exposure to ITSM ticketing systems. IT-related qualification such as an apprenticeship or degree is beneficial more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Reed Technology
travel, primarily within Europe. Develop and execute action plans to maintain compliance with standards such as ISO27001 and ISO9001 Address incidents logged through the ITSM Portal by end users and participate in the Major Incident Response Team. Participate in the On-Call Level 3 Application rotation to address high-priority more »
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
Systems 1st Line Support Engineer We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband more »