Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
SIG Group
efficiencies or highest while maintaining a high level of customer satisfaction Analyze, troubleshoot and resolve both mechanical and automation malfunctions and breakdowns Conduct systematic rootcauseanalysis of problems to ensure permanent resolution and/or escalate with a detailed problem description and documentation when rootcause is not identified Handle claims and provide technical support and guidance to escalated claims per the claims process and through the quality department, including rootcause analysis. Install rebuilding kits according to procedures and reinstate equipment into production environment with a high level of customer more »
Wallsend, England, United Kingdom Hybrid / WFH Options
Newcastle Building Society
based approach to tracking and identifying areas for testing, scope creation and performing testing. The role is also responsible for delivering the findings through rootcauseanalysis and engaging with business areas to share findings, track actions and drive continuous improvement. You will be required to work … outcomes-based testing, including the various types of testing, such as ‘full journey’ and ‘point in time.’ You will also have an understanding of rootcauseanalysis and be competent in producing and delivering concise reporting to key stakeholders. Your demonstrable understanding of mortgages and/or more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and rootcauseanalysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/10) Computer more »
Sunderland, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
maintain thorough documentation. Collaborate with cross-functional teams to deliver database-related initiatives and provide effective communication. Offer technical support, troubleshoot issues, and conduct rootcauseanalysis to prevent recurrence. Stay updated with emerging technologies and recommend improvements to enhance efficiency. Required Skills & Qualifications: Bachelor's degree more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Verisure
advice to the business on remediation plans. Key responsibilities Perform ongoing supervision and oversight of business controls which may include the coordination of testing, rootcauseanalysis, control design, and examining key metrics to evaluate the effectiveness of established internal controls Serve as a Subject Matter Expert more »