Skills and Experience Required: A high level of technical skills is essential for this role, with a fundamental understanding of Microsoft desktop and server products, including virtualisation and cloud technologies, along with networking knowledge of LAN, WAN, Routers & Firewalls. . Proven experience as a 3rd Line Support Engineer … and procedures, you will be able to prioritise and manage several open support tickets at the same time . Strong troubleshooting ability . Windows 10, 11 & Mac OS . Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers . Microsoft 365 and Azure with Mobile Device … Management including Intune and JAMF . VoIP Phone Systems . Solid experience and understanding of installation, configuration and maintenance of WindowsServer2016 upwards, with Active Directory Services and Group Policies . Server2016 onwards, Active Directory, SCCM, PowerShell, Backups more »
to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including … Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of WindowsServer2016 upwards, with Active Directory Services and Group Policies Server2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover more »
may work on the following areas, among others: Microsoft 365, Microsoft Azure AD, Microsoft Intune, Network Issues, SharePoint Online, Virtual Machines, Remote Desktop, WindowsServer, Internet Connectivity. Key Responsibilities: • Office365 user management. • Desktop/Server troubleshooting and support • SharePoint Online management • Resolving complex tickets … high degree of understanding of the trends in IT and knowledge of the Microsoft stack, including Azure AD, Azure, SharePoint Online, and M365 • WindowsServer2016/2019 operating systems along with the Microsoft office suite. • Excellent communication skills with good customer-facing skills. more »
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remote desktop, WindowsServer, and internet connectivity. Key Responsibilities: Office 365 user management Desktop/server troubleshooting and support SharePoint Online management Resolving … years (required) Key Skills & Experience: Understanding of IT trends and the Microsoft stack, including Azure AD, Azure, SharePoint Online, and M365 Experience with WindowsServer2016/2019 operating systems and the Microsoft Office suite Excellent communication and customer-facing skills Hyper-V exposure more »
Checks. And more! Skills and Experience · Minimum of 5 years experience working within an IT Technical Team and knowledge of Microsoft platforms including WindowsServer2016, 2019 Windows 8.1 and Microsoft Azure. · Experience and knowledge of Services and applications, including Active Directory … Exchange, SQL Server, Hyper- and Remote Desktop Services. · Experience and knowledge of Routers, switches, wireless and firewalls. · Enterprise server estates including Blade systems and high-density servers. · Enterprise networking including Cisco. · Experience and knowledge of cloud computing/services. · Good working knowledge of major networking components more »
