Permanent IT Support Jobs in the North West

1 to 25 of 50 Permanent IT Support Jobs in the North West

Information Technology Support Technician

Stockport, England, United Kingdom
Fichtner Consulting Engineers Ltd
influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an IT Support Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support … purposes. This will be a permanent, full time position working 40 hours Monday to Friday. We are looking for: A NVQ Level 3 in IT or general computing. Prior experience with IT support. Routinely respects and understands data confidentiality and corporate IT security. Shows a commitment to more »
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IT Support Technician

Preston, England, United Kingdom
Hybrid / WFH Options
In Technology Group
Role: IT Support Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and more »
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IT Technical Support

Ashton-Under-Lyne, England, United Kingdom
Devonshire
Job Title: IT Business Analyst & Hardware Technician Location: Ashton-under-Lyne – fully office based Salary: £25,000pa Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne is seeking an experienced IT Business Analyst & Hardware Technician to join their IT department. … As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point of contact through to notification … of resolution. Main Duties: Manage the Service Desk telephone line during core business hours. Be the initial response for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge more »
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IT Support Technician

Penrith, Cumbria, North West, United Kingdom
Reed Technology
The Company A leading nation-wide organisation specialising in high quality production are looking for an IT Support Technician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking … for a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As IT Support Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple more »
Employment Type: Permanent
Salary: £26,000
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Apprentice IT support Technician

Manchester, Greater Manchester, UK
Just Childcare
reach, we're looking for passionate individuals to join us on this rewarding journey. WHY THIS ROLE IS IMPORTANT TO US As an Apprentice IT Support Technician, you will play a vital role in ensuring the smooth operation of our IT infrastructure and service desk across the … UK Group. This apprenticeship offers the opportunity to gain hands-on experience while studying, setting you on a path towards a successful career in IT support. WHAT YOU'LL BE DOING During your apprenticeship, you will: Provide first-line IT support to nurseries and central support colleagues via the IT helpdesk. Support the company’s operational IT infrastructure under the guidance of the ICT Director and senior IT technician. Ensure nurseries have reliable Wi-Fi and communications, resolving any issues promptly. Maintain records of IT support requests and activities. more »
Employment Type: Permanent
Salary: £15000 - £15000 Per Annum
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IT Support Apprenticeship

Chorley, England, United Kingdom
Baltic Apprenticeships Careers
Are you searching for the perfect opportunity to kickstart your IT career with a fantastic employer? Baltic Apprenticeships is recruiting for a highly supportive employer eager to expand their team with a new IT apprentice. If you are passionate about IT and excited about a role that … involves everything from helpdesk support to client visits, apply now! Don't miss out on this incredible opportunity! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a … helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual hardware, setting up laptops to send out phones, barcode scanners and servers. Visit customer more »
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Trainee IT Support Analyst

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
TEAM
Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a … remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support … incidents and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee IT Support Analyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem-solving more »
Employment Type: Permanent, Work From Home
Salary: £23,700
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IT Support & Network Technician

Wirral, Merseyside, North West, United Kingdom
In Technology Group Limited
Job Title: IT Support & Network Technician Location: Wirral Job Type: Full-Time, in office Salary: £22,000 - £26,000 DOE Our client is a leading provider of digital integration. They are dedicated to delivering outstanding services to their nationwide client base, ensuring their connectivity, cloud and internet needs … are met with efficiency and professionalism. As they continue to grow, they are seeking a skilled and motivated IT Support and Network Technician to join their collaborative team. Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and remote assistance. Install, configure … and maintain network devices such as routers, switches, and firewalls. Monitor network performance and troubleshoot network connectivity problems. Maintain accurate records of support requests and resolutions in the ticketing system. Occasional site visits for installs Provide basic training and support to end-users to improve their understanding of more »
Employment Type: Permanent
Salary: £22,000
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Information Technology Support Engineer

Runcorn, England, United Kingdom
Searchability®
IT Support Engineer IT Support Engineer – Runcorn – Up to £35,000 + Benefits An exciting opportunity for a strong 2nd Line IT Support Engineer looking to progress into a 3rd Line IT Support Engineer role. Runcorn based IT Service provider. Reporting … team in his absence and will step up and mentor junior members in his absence. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known brands … modern office with a Pool Table for some friendly office competition Paid for social events. Perkbox Childcare Vouchers Paid for Training and development opportunities. IT SUPPORT ENGINEER ESSENTIAL SKILLS: To be considered for the IT Support Engineer position, you will have some experience within an MSP more »
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IT Support Analyst (Helpdesk) - Legal Services/ Law Firm experience

Manchester Area, United Kingdom
Tiger Resourcing Group
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. … You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line more »
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IT Support Analyst

Manchester Area, United Kingdom
Hays
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on … our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »
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2nd Line IT Support Engineer / Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development!

Warrington, England, United Kingdom
RedRock Resourcing
2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2nd Line IT Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled with the ability to … set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is an excellent opportunity to join a leading organisation to more »
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Senior Information Technology Support Engineer

Liverpool, England, United Kingdom
Hybrid / WFH Options
Searchability®
fantastic opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior IT Support experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt … Private Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior IT Engineer Responsibilities: You will be the sole IT Support Engineer in the business so it will be your responsibility to prioritise … Directory, Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an IT Support role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to more »
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Information Technology Support Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »
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Law Firm IT Support Analyst

Manchester, United Kingdom
Talent Find
Law Firm IT Analyst Manchester £30,000 + Benefits This is an office-based role Our client is a regional Law Firm who is now looking to recruit an IT Analyst. The company are seeking a talented IT Analyst to join their dynamic team. If you have … a desire to work in a collaborative environment, we want to hear from you. This role would ideally suit someone from a Law Firm IT support background. Position Overview: As an IT Analyst, you will play a key role in ensuring the smooth operation of the IT systems and providing top-notch support to staff. You will work closely with a team of IT professionals, leveraging your technical expertise to resolve issues, improve processes, and contribute to our continuous improvement efforts. Key Responsibilities: - Provide hands-on IT support in a professional services more »
Employment Type: Permanent
Salary: £30000 - £32000/annum
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2nd Line IT Support Engineer

Blackburn, Lancashire, United Kingdom
DCS Recruitment Limited
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support more »
Employment Type: Permanent
Salary: £24000 - £32000/annum bens
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Entry-Level IT Support

Altrincham, Greater Manchester, United Kingdom
Adecco
What will you be doing? The IT Technician will be delivering IT service solutions to our hospitality and retail customers. We are looking for a technician with knowledge of bespoke IT deployments. Job Role Overview Configuration and testing duties across a variety of IT hardware such … degree of flexibility will be required, depending on the workload. There will also be the requirement to work during weekends on a rota to support our clients. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group more »
Employment Type: Permanent
Salary: £21000 - £23000/annum
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IT Support Engineer

Holmes Chapel, Cheshire East, Cheshire, United Kingdom
Cogent Staffing
Cogent Staffing are recruiting for IT Support Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an IT Support role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in IT more »
Employment Type: Permanent
Salary: £28000/annum
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IT Support Field Engineer

North West, United Kingdom
Reed Technology
IT Engineer, North-West/Yorkshire Onsite 5 days per week (Mon-Fri) If you are looking for a new challenge in your IT career, you might be interested in this opportunity. We are recruiting for large organisation with sites across the North of England for a multi … site engineer.. As an IT support specialist, you will be responsible for providing technical assistance/troubleshooting to their staff, using various Microsoft technologies such as 365, Azure, Windows, AD, and Server OS. You will also help them maintain and improve their cyber security measures, such as firewalls … up solutions such as Veeam. To be successful in this role, you need to have at least 3 years of experience in a similar IT support role, preferably in a multi-location business environment. You also need to have excellent communication and problem-solving skills, as well as more »
Employment Type: Permanent
Salary: £30,000
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IT Support Apprenticeship

Blackburn, Lancashire, United Kingdom
Confidential
Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk more »
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IT Support Technician

Crewe, Cheshire, North West, United Kingdom
Intellect UK Group Limited
Im recruiting on behalf of my client, an IT Solutions firm based in Holmes Chapel for an IT Support Technician to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments … Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage Azure … cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations, procedures more »
Employment Type: Permanent
Salary: £28,000
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IT Support Engineer

Middlewich, Cheshire, United Kingdom
Connexa Technology Limited
IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from … our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
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IT Support Engineer - GBP 25000

Preston, Lancashire, North West, United Kingdom
Nextech Group Limited
Role: IT Support Engineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic IT Support Engineer to join a market leading organisation who operate across … the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will come with more »
Employment Type: Permanent
Salary: £24,000
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IT Support Technician

Blackburn, Lancashire, North West, United Kingdom
Connexa
Job Title: IT Support Technician Location : Blackburn Salary: From £22,000.00 per year Employment Type: Full-time Schedule: Monday to Friday Education : GCSE or equivalent (preferred) A leading law firm known for its exceptional client care and commitment to excellence, is seeking an enthusiastic IT Support … employees requiring technical support. Provide timely and efficient technical assistance to resolve software and hardware issues. Adhere to company guidelines and procedures in addressing support requests. Maintain and troubleshoot the company's IT systems, encompassing both hardware and software components. Facilitate the setup of new user profiles and … members to enhance operational efficiency. Stay informed about cybersecurity best practices and maintain thorough documentation. Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for more »
Employment Type: Permanent
Salary: £22,000
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IT Systems Engineer - 1st- 3rd line support

Merseyside, North West, United Kingdom
Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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IT Support
the North West
10th Percentile
£21,000
25th Percentile
£24,000
Median
£27,750
75th Percentile
£31,750
90th Percentile
£40,000