Remote Permanent Problem Management Jobs in the North West

1 to 9 of 9 Permanent Problem Management Jobs in the North West with Remote Work Options

Head of Engineering Tooling Services

Manchester, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
service teams, establishing and maintaining support and operating models for critical services, with a focus on continual service improvement Demonstrable experience of a service management framework, embedding policies and procedures in a complex hybrid cloud environment Experience of delivering and supporting shared services at scale, preferably automation, orchestration or … for Tooling Services, as we continue our exciting and necessary yourney to hybrid cloud hosting and intelligent tooling. Your responsibilities include overseeing incident and problem management, change management, service transition, and continual service improvement You will have the opportunity to shape and lead multiple service teams, making more »
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Service Desk Manager

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
GK Recruitment Ltd
a base from £45-55,000. Excellent career development opportunities. Autonomy and room for initiative. Your Overall Responsibilities will include: Service Delivery & Operations Leadership & Management Change Management Process Improvement & Reporting Incident and Problem Management Customer Centric Support & Relationship Management Collaboration and Stakeholder Management Is … this YOU Ideally, you would have already about 7+ years of Service Desk Management ITIL Degree in IT, OR equivalent Managed Services, OR, Software Services worked in Metrix measurements: SLA, FCR, CSAT, ATR, Change Management, Incident Management Location: Chorley - and Hybrid is on offer if you're more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Associate IT Service Manager

Blackpool, Lancashire, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
still a lot to achieve. We're looking for a talented and ambitious junior IT Service Manager to help us implement and improvement service management across DWP's digital projects. You'll take on range of standard service management activities with a supportive and expert team - including resolving … incidents, problem management, and responding to queries addressing all aspects of the Products and Services. You'll help us deliver services that work better for the millions of people that interact with DWP every day. As an Associate IT Service Manager, you will: Manage incidents, problems, knowledge, and … aspects of change management Oversee tasks related to certificates, vulnerabilities, and security updates Learn and become proficient in 14 small to medium-sized applications Assist with service management for existing and new applications, including exciting projects moving from legacy systems to new applications Use your analytical and problem more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Storage Engineer

Barrow-In-Furness, England, United Kingdom
Hybrid / WFH Options
Pharaoh Capital
Manage storage allocation and deallocation. Conduct SAN switch zoning as required. Execute firmware upgrades to maintain system integrity. Oversee end-to-end configuration and management of backups. Rerun failed backups and ensure completion. Manage tape rotation and storage procedures. Maintain accurate documentation of systems and procedures. Produce management reports detailing system performance and issues. Implement changes following the client’s change management process. Utilize SNOW for problem management and resolution. Participate in disaster recovery testing to ensure system resilience. Required Skills and Qualifications: Proven experience in Storage and Backup Administration. Familiarity with SAN technologies … and principles. Strong problem-solving skills and attention to detail. Ability to work independently and collaboratively in a team. Excellent communication skills, both verbal and written. Additional Information: The role requires a flexible approach to work, adapting to the needs of the team and projects. The successful candidate will more »
Posted:

Information Technology Service Delivery Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Chroma Recruitment
operating processes and procedures Organising cross-functional teams to address and resolve escalated customer issues efficiently Driving continuous service improvement within assigned accounts Incident Management, Problem Management, Service Request Management and Change Management experience Ability to produce technical analytical reports, trend analysis and progress measurement. … Conducting regular service reviews Working with the Service desk to improve service delivery processes and SLA’s 3rd party supplier and contract management experience Maintaining and developing customer relationships and identifying opportunities Perks: Remote working 25 days Holiday (+Bank holidays) Car Allowance Life Assurance Health Cashplan Pension & more This more »
Posted:

Oracle Cloud Payroll Support Consultant

Manchester, England, United Kingdom
Hybrid / WFH Options
Searchability®
WHAT WILL THE ORACLE CLOUD PAYROLL SUPPORT CONSULTANT BE DOING? The Oracle Cloud Payroll Support Consultant will be responsible for the delivery of incidents, problem resolution and change activities at one main customer with opportunities to work across multiple managed services customers. The role will be part of a … client and with the customer to deliver fantastic products and services. RESPONSIBILITIES: Managing the Oracle Payroll support for the customer including request fulfilment, Incident Management, Problem Management and Change. On a rota basis be available on call for major incidents over some weekends and bank holidays. This … piece of work through to the end Excellent attention to detail Excellent written and verbal communication skills Excellent analytical skills Excellent customer/relationship management skills TO BE CONSIDERED…. Please either apply by clicking online or emailing me directly to shaun.varley@searchability.com - I can make myself available outside more »
Posted:

Senior Digital Systems Engineer

Stockport, United Kingdom
Hybrid / WFH Options
Mastercall Healthcare
Engineer to oversee the technical support and services within our DTS team at Mastercall Healthcare. The ideal candidate should possess strong technical expertise, excellent management and communication skills and a proven track record in managing IT service operations along with a passion for digital innovation in healthcare and ideally … the smooth functioning of IT systems, infrastructure, and services. The ideal candidate possesses a strong technical background and a comprehensive understanding of IT service management and cloud computing. The Senior Digital Systems Engineer will play a crucial role in driving the organisation's technological capabilities and ensuring the seamless … and drive service improvement. Application packaging and deployment using standard Microsoft toolset. You will be experienced in developing PowerShell based automations. 3. System Infrastructure Management: Oversee the management and maintenance of the organisation's IT infrastructure, including networks, servers, and security systems. Implement proactive measures to ensure the more »
Employment Type: Permanent
Salary: £50.00 a year
Posted:

Service Desk Analyst (Telecoms)

Manchester, Davyhulme, United Kingdom
Hybrid / WFH Options
Travel Counsellors
Costco membership Salary sacrifice, company car scheme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Essential Skills Knowledge of incident management, problem management, and request fulfilment Good knowledge of telephony and call centre systems within a corporate environment You will be experienced in more »
Employment Type: Permanent
Posted:

Systems Administrator

Manchester, United Kingdom
Hybrid / WFH Options
Cathcart Technology
and improve the current ways of thinking. Key Responsibilities: ** Support tickets ** Troubleshooting ** Log Analysis ** Onboarding of New Customer **Automating there Current on Prem System **Problem Management - Tracking Priority 1 Tickets - Trends Requirements: ** Strong Windows Experience ** Strong Linux Experience ** AWS experience (Bonus) The company are based on the outskirts more »
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:
Problem Management
the North West
10th Percentile
£26,000
25th Percentile
£30,875
Median
£43,000
75th Percentile
£52,423
90th Percentile
£59,183