1 to 1 of 1 Permanent Technical Support Advisor Jobs in the North West

Role Overview: As a Commercial Administrator, you will be r esponsible for the provision of day to day support of technical contact from meter technicians (e.g. faulty/lost/damaged equipment, polling and configuration of meters, smart meter scheming issues, etc.) and for related back … office activity (e.g. remote updates to smart meters, managing task lists, etc.). Working on a variety of Administrative tasks as required to support the day to day operations and to provide excellent customer service, to both internal and external customers. Key Responsibilities: Act as a focal point … for key internal/external stakeholders, providing responses to their queries, directing/escalating these to the technical support team leader when needed. Ensure key tasks from management are completed against agreed timescales and escalate as appropriate. Assist in the integration of new processes and initiatives more »