UXResearcher- Mid Location: Liverpool, UK Role Type- 12 months FTC Reports to: Head of Digital Design Client- Imperial Brands *Please note, you’ll be working primarily on tobacco brands* Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders … environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients. We can’t bring big ideas to life … founded over 120 years ago and proudly counts nearly 72,000 employees around the world. Job Description You have a strong research background, with experience in the full range of User research and design methods and the ability to translate research findings into actionable recommendations and be ready more »
services to their customers. You'll collect and analyse data from many sources (both qualitative and quantitative) to make recommendations and improve the customer experience of their web and mobile apps. You'll be competent in collating, analysing, and presenting research findings in an engaging way, and produce actionable … insights that shape the future of their digital customer experience. Skills and Experience: 3+ years of experience in conducting user research for digital products. Strong user research skills, proficient in both quantitative and qualitative methodologies. Confident with web analytics tools (e.g. GA, PowerBI, Pendo, Hotjar). … Experience producing and analysing user journeys and flows to illustrate how customers interact with our products. Experience with remote research and surveying platforms (e.g. Maze, SurveyMonkey). Skilled in planning and managing participant recruitment, recommending appropriate tooling, maintaining research repositories etc. Familiarity with design and collaboration tools more »
and a 2024 growth plan that is well underway, the team is developing out its already successful UX functionality and need a proven UXResearcher to help push them forwards into the future. 🌟 Salary: Up to £55k + Exciting Perks 🌟 - Manchester City Centre (must be based in the … UK) Key tasks: Collate a wide variety of data (direct user engagement, feedback, product, and analytics) and use it to make recommendations Design & conduct research to understand the users' feelings and use these results to identifying customer problems, shape products and fill in missing product features Collaborate across the … business with a host of staff including user researchers, UX designers, insight and business analysts, and product development teams What skills do you need? Solid understanding of user research planning Love for collaborating with others Empathy and User-Centred Mindset Critical Thinking Data Analysis Proficient in various more »
